I went to pick our Octavia up tonight and the guy told us he had put petrol in the car by mistake. The station is only one minutes drive away from the garage but I was just wondering is there anything to be worried about? The garage have said they will put it in writing that if anything goes wrong with the car they will be responsible.
What do you think?
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Huge potential problem, especially if it's been driven. Can be very very expensive (£'000s) to put right damage to pump and fuel system.
If you're buying it, walk away now. If it's your car, then you'll need the letter, and it'll need to be strongly worded.
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Looking at yr recent posts it looks like you went to collect a car you had agreed to buy. Did they run the car with the petrol in it? If so, then I'd walk away. If they discovered it before leaving the petrol station and have drained it correctly then the letter should suffice.
Bear in mind that the business could cease trading before you part with the car - and then you could be well and truly sunk.
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It's likely that the petrol will be better for your health so he has done you a favour - see link below.
www.sciencedaily.com/releases/2007/11/071106092015...m
I'm being flippant of course - I would take the advice above and walk away - there are plenty more diesel Skodas out there.
Edited by Pendlebury on 12/11/2007 at 19:33
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If you can, get out of it and get another car. Why let the memory of this incident hang over the car for the rest of your ownership?
good luck
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If this is the original poster picking up a diesel car after buying knowing it had any petrol in it then walk. But it sounds too late. So the wording on the letter needs to be bomb proof and you need a discount.
I'd not have accepted this at all.... ever. Then again it might have had petrol in it before and you have a letter that might be useful. If it's main-dealer and they are there in future claim.
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DO NOT accept it.
If you get a letter.. and then subsequently sell the vehicle .. and do not tell the buyer, you will be concealing a material fact (misfueling) you CANNOT deny .. because it was in WRITING to you.)
Refuse it.. (on grounds of voiding the warranty). etc...
And of course no sensible buyer will buy a misfueled car...
madf
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Since when has a private seller been compelled to tell a potential buyer such things as whether the car has been misfuelled or not?
If asked, the seller may be on iffy ground if they lie. To the best of my knowledge, if not asked, there is no crime in not telling. Buyer beware and all that.
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Thanks to everyone for your posts and I now have an update.
Even after we were told the car had been driven with petrol in the tank (before the post on this forum) we were assured by the reputable garage that everything would be fine. At this point I did not have a clue how bad it would be for the car so we went along with it as we trusted the salesman. So after the posting on the forum and a call to a mechanic I was a little concerned with the situation but hoped the car would be fine.
So we were supposed to get the car this morning at 10.00am and 10 mins before this we got a call from the salesman saying the car is fine and they were just going to fill it up with diesel and we should get the car within an hour. Then about 40 mins later we get a call from the salesman to say their pump was not working and they would have to drain the tank manually and because of this we would not get the car until tomorrow. As you can imagine the alarm bells started ringing and we told the salesman that we were just going to come down to get our money back to which he said "fine".
We went down to the garage where the sales manager was waiting for us. To say he was the most ignorant and aggressive person we have probably ever met is an understatement. He was refusing to put the money back on my card and would only give us a cheque(not sure about this as it surely could be open to abuse). As you can imagine the wife was not very happy about this and got a bit annoyed which in turn caused the manager to get even more abusive. At this point I decided to leave with my 10 month old son as he was getting a bit distressed and left my wife and her father to deal with him as I am not known for my patience ;o)
Then a miracle happened as the manager was writing the cheque the car came round the corner, he then said the car was fine and was just about to phone us before we turned up. So we got the cheque and everything is fine now but I feel sorry for the person who ends up buying the car.
What has happened to customer service these days it just keeps getting worse. I do however feel sorry for the salesman even though he did put petrol in the car as he did bend over backwards to give us what we wanted. How the manager has still got a job is beyond me.
Edited by Pugugly {P} on 13/11/2007 at 20:57
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