A verbal quote isn't worth the paper it is written on! Written quote would have been binding - verbal is no good.
So is not a verbal quote the same as a verbal contract then? I would have thought it would be the same, and hence binding?
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not when its done "for cash"
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TourVanMan TM < Ex RF >
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Get a mobile phone with audio recording feature and turn it on as you walk in.
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and dont forget the camera in your bow tie
personally if i ever did a cash job (i dont) and quoted £100 ish, it wouldnt bounce up to £160 maybe thats where im going wrong?
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SFAIK a verbal quote is a non-binding indication of the price of a job ie an estimate. If it is not recorded in writing who can be sure of what was said re the figures quoted? "I thought you said 120 - no mate 170 - you can't have heard right! "
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He looked at the car and verbally quoted me £100 cash to touch in, which he said was his minimum charge and explained that he would have to buy matched paint and so on.
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i am telling the truth, honest. i just spoke to him and he says he never gives quotes as quotes as legally binding. he says he only gives estimates, and that in casees like this car where he has to buy matched paints and so on, he tells the punters: look here, mate, my minimum charge is £100 and as this job is a bit special as i normally deal in porsches and porches only, whereas a qx, well that is a bit out of the ordinary, and i have to buy special paint for a car like that. ......
well, he thinks you got a good job done at a very reasonable price as it was not an insurance job otherwise it would have been £500 minimum.
honest. that is what he says. but not in writing. you have to believe me. honest.
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I always thought a quote, either written or verbal, was binding. I'm not an expert though.
Clk Sec
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OP started this discussion 2 weeks after the events. With respect to him ,was what he was given verbally a quote or an estimate, in law. "It should be about £100 which is my minimum charge" would come over as an estimate, to me. If it really was a quote why wasn't it in writing?
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Sounds like he did an excellent job and you're happy. For the sake of £60 put in behine you as exerience and enjoy the car. Life is to short for such a small amount to worry about.
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.. and enjoy the car. ..
i think he says in the pother thread today " Tue 24 Apr 07 19:08 Sold my QX!! " that he has sold it via the backroom to phil-i .
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oh
he should have just bought these then
much cheaper
www.care4car.com/productdisplay/productid/102/Car_...l
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Any form of aftermarket door protection looks naff.
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a £5 and a sale at no cost through this site is proper bangernomics though mr lud?
;-O
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I am not stressed at all by this, more wondering what the legal side of this situation is, that is all.
As I said the chap is only about 1 mile away and has been there 30 years and is known for doing excellent paint jobs. With that kind of background I didn't bother to ask for a written quote because I just assumed he was dead straight. I was, though, very clear that I wanted a quote for the job (not an estimate). I suspect he did a little more than I asked for because there were a couple of very small chips on the rear door and they seem to have 'gone'.
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Any form of aftermarket door protection looks naff.
I'd sooner have a naff look (not that I agree that they look naff) than damaged door edges.
--
L\'escargot.
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I think a lot of people confuse quotes with estimates. My view is that as it was verbal it was probably an estimate. If you want a quote you should ask for one and get it written down on paper.
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>> Any form of aftermarket door protection looks naff. >> I'd sooner have a naff look (not that I agree that they look naff) than damaged door edges. -- L\'escargot.
Nothing more irritating than a chipped shell
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TourVanMan TM < Ex RF >
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Not much use to you now but you needed to make a fuss at the time. If he quoted £100 "cash" then you should have pulled out £100 and said you didn't have any more. It might have worked but chances are the body shop man knows he's in the stronger position so wouldn't have budged. All you can do is not return to him or recommend him. £160 seems quite steep to me!
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Nothing more irritating than a chipped shell ------------------------------
Perhaps so, but some of us have become used to chips and worse on our shells over the years... I agree though that when you have a pretty, more or less pristine motor it really hurts when it gets damaged.
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