I had my MOT done at 8.56 on Monday morning - no probs. Guess it was me wot did the system!
Apologies for any inconvenience folks......
Graeme
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I had my car MOTed last week and it was delayed for two or three hours by what the garage called a 'glitch' with its computer. I was told that the whole system had been down a week or two earlier.
I was given the impression that it's not possible even to perform the test if the system is unavailable. Is this the case, or does a problem with the system just delay recording results and issuing certifcates?
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From the VOSA site:
What happens when the mainframe crashes?
There are in actual fact two computers, one being a "back up" situated in a different location.
If the first breaks down the second one, under disaster recovery procedures, would cut in almost immediately and you are unlikely to even know about it. It would need something very exceptional to knock out both computers at exactly the same moment.
In the extremely unlikely event that such a catastrophic failure occurred, then VOSA may invoke Emergency Testing procedures.
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If the computer system fails then the testing station can perform good old fashioned 'manual tests' (or what VOSA calls Emergency Testing Procedures).
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It wasn't much better today; first it wouldn't let testers log-off after finishing a test, then it crashed completely and was still off at KOT. BBC News says that only half the normal number were entered today:
news.bbc.co.uk/1/hi/uk/4948224.stm
Given the number of emergency tests done yesterday that should also have been logged-in today; it looks like it wasn't on for very long. Getting through on the helpline [to get authorization to use emergency procedures] was just a waste of time trying.
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Testers were not pleased;yes,they can issue old-type MOT's but when the system comes back up,they have to transfer all the info to the computerised system;similarly,if they gave you a hand-written MOT you can go back and ask for a copy of the computerised one.
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