Main dealer used car prices - machika
I suppose this issue could apply to a number of car manufacturers but it particularly applies to Citroen main dealers. I saw a 54 reg C5 VTR, yesterday, at availablecar.com. It was awaiting preparation prior to being put on view but it did have a price card in the front window, which said £9999. The car had covered around 8K and was in pristine condition, so I thought I would have a look on Autotrader and the Citroen UK site, to see how the price compared with listings on these two sites. I am constantly amazed at the prices being asked for used C5s by Citroen main dealers. Anybody can soon find out that C5s can be had with massive discounts when purchased from new, yet there are many instances of 05 reg C5s being offered for more than a new one can be had for on drivethedeal.com.

I found one 110 bhp VTR, registered in October 2004, being offered for £14995, which is a ridiculous price, when a new 138 bhp version can be had for under £14K. Another example was a June 2005 2.2 HDI Exclusive Auto, for £19995.

Main dealer used car prices - mare
Answer: do your research and shop around. Main dealers are the most expensive source for any make of car, so no real surprise there!
Main dealer used car prices - machika
My comparison is with prices quoted on drivethedeal.com, where the cars are sourced from UK main dealers, so why would anybody pay more (sometimes considerably more) for a used car from a main dealer? Sites like drivethedeal.com are hardly a well kept secret.
Main dealer used car prices - smokie
Many reasons would prevent people buying a car "over the internet". I found a massive discount on a 307 for FiL but he rejected my offer and was happier to pay dealer prices (about £3k more IIRC) as he believed that 1) the internet is not a safe way to buy 2) he wouldn't get any after sales service and 3) he's simply "old fashioned".

I understand that internet-based Xmas shopping is really taking off this year: I've been doing it for some years, but it's taken a few years to really become established (presumably because of the massive increase in household connectivity, especially broadband). As people get more confidence in buying over the internet, and good experiences are passed on, I'm sure that car dealers will become more competitive or extinct.

Just to add - father-in-law used to own two greengrocers shops. These are long closed, as a direct result of people took to the idea of getting *all* their shopping in supermarkets. Same kind of principle I guess.
Main dealer used car prices - machika
Many reasons would prevent people buying a car "over the internet".
I found a massive discount on a 307 for FiL but
he rejected my offer and was happier to pay dealer prices
(about £3k more IIRC) as he believed that 1) the internet
is not a safe way to buy 2) he wouldn't get
any after sales service and 3) he's simply "old fashioned".


I don't have £3K to throw away.

Our C5 was purhased from a car supermarket, which is another increasing area of competition for main dealers. I have not experienced any worsening of after sales service from our local Citroen dealer, as a result. It is still variable, to say the least, but no worse than my experience after buying two brand new cars from them, within a month.
Main dealer used car prices - Altea Ego
" am constantly amazed at the prices being asked for used C5s by Citroen main dealers. Anybody can soon find out that C5s can be had with massive discounts when purchased from"

You are a main dealer. Your job is to sell new cars for as much as the punter will pay to maximise your profit.

So what I will do is to put nearly new versions on show next to my new ones at very cheap prices to show my punters how much they will loose, or how they could buy a nearly new one for som much less, or give them a good bargaining chip to knock the price of my new ones down.

Oh! why are people not buying my new cars anywhere near list price?


"Anybody can soon find out that C5s can be had with massive discounts when purchased from new, yet there are many instances of 05 reg C5s being offered for more than a new one can be had for on drivethedeal.com."

You forget, a lot of people are internet ignorant and dont know you can get these deals, or dont trust them or whatever. A lot of people still buy cars by driving to the dealer....




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TourVanMan < yes its RF reborn >
Main dealer used car prices - machika
I would have thought most people would have found out what the depreciation on a car was going to be before they parted with their hard earned cash. Yes, there may be some who won't, but not a lot I would have thought.

In addition, there are plenty of adverts in local and national newspapers for new Citroens at big discounts. So, internet ignorant or not, people would have to be particularly blind not to know that big discounts are available on new Citroens.
Main dealer used car prices - mare
I would have thought most people would have found out what
the depreciation on a car was going to be before they
parted with their hard earned cash. Yes, there may be
some who won't, but not a lot I would have thought.


You think wrong. One born every minute i believe the expression is.

In addition, there are plenty of adverts in local and national
newspapers for new Citroens at big discounts. So, internet ignorant
or not, people would have to be particularly blind not to
know that big discounts are available on new Citroens.


Or not buy newspapers?
Main dealer used car prices - Avant
I use dealers to buy new cars simply because I can part-exchange without the hassle of selling privately, and running the risk of having two cars or none for a short but potentially awkward time.

My impression is that the internet sites like drivethedeal.com either don't do PX or are ungenerous if they do (fair enough as they are discounting the new car).

If anyone out there has experience of a good PX deal through a site perhaps you'd like to tell us. I'd be delighted for my impression to be proved wrong!
Main dealer used car prices - machika
I use dealers to buy new cars simply because I can
part-exchange without the hassle of selling privately, and running the risk
of having two cars or none for a short but potentially
awkward time.


So, how much more would you expect to get for a part exchange with a main dealer, compared with a private sale?
Main dealer used car prices - Avant
I wouldn't. I'd almost certainly get more for a private sale but SWMBO and I both work full-time-plus and we haven't got the time or the inclination for the hassle of a private sale. But I have every respect for people who do sell privately - they get a better deal but they work for it.
Main dealer used car prices - blue_haddock
Just because a car is advertised at a main dealer at £15k doesn't mean that the final price the car is sold for is £15k - they may well knock 2 or 3 thousand off the screen price, in which case it would then be under the brokers new price. The main dealer may also be charging for the privelege of the car being available immediately whereas a brand new car may be up to 12 weeks away as a factory build

When i worked as a dealer through brokers i offered PX however because of the tight margins i had no room to inflate the PX price and so you are offered what the vehicle is actually worth. i would regularly be told that the local dealer had offered them £1000 more for the car - what most people conveniently forgot was the dealer also wanted £2000 extra for the new vehicle.

The main dealer may also be charging
Main dealer used car prices - smokie
"The main dealer may also be charging"

Probably, they usually do :-)
Main dealer used car prices - machika
Just because a car is advertised at a main dealer at
£15k doesn't mean that the final price the car is sold
for is £15k - they may well knock 2 or 3
thousand off the screen price, in which case it would then
be under the brokers new price. The main dealer may also
be charging for the privelege of the car being available immediately
whereas a brand new car may be up to 12 weeks
away as a factory build


In the case of the two examples I quoted, the 2.2 HDI Exclusive Auto was priced at more than £3K above the price a new model can be bought for, so even if the dealer did knock of £2K or £3K, it would still be more expensive. As far as the VTR is concerned, this is a pre face lift model, and it is priced at £5K more than the car I saw at availablecar yesterday, which is a post facelift model.

The dealer also has no advantage in being able to offer a used car immediatley, as so can the likes of availablecar, in ever increasing numbers.
Main dealer used car prices - Altea Ego
Mchika,

You have missed one small but very vital clue. If he wasnt making money, he wouldnt be there. To be making money, people must be buying his products at those prices.
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TourVanMan < yes its RF reborn >
Main dealer used car prices - cheddar
It is all about adding value, whether owned or franchised the dealer has to pay for his shiny 2000 sq/ft showroom etc, some people are reassured by the experience of buying from the dealer environment and the theoretical peace of mind it brings, having a relationship with the dealer etc, so will pay a premium for it. If dealers and showrooms didnt add value then the manufacturers would all be selling direct over the net and maximising their margins.
Main dealer used car prices - doug_r1
I don't know about car dealer, but for my recent motorbike purchase I just got the best deal off the Internet, printed it out and handed it to the dealer and said "how close can you get to this"? He almost matched it, in fact his alarm/immobiliser was £50 cheaper fitted, so I bought it from him. It saved me getting a train to London and riding back, and I've got local support with no grumbling about having bought it elsewhere. If you don't ask you don't get.
Main dealer used car prices - machika
I don't know about car dealer, but for my recent motorbike
purchase I just got the best deal off the Internet, printed
it out and handed it to the dealer and said "how
close can you get to this"?


Which is exactly what I would do, if I was buying from new.
Main dealer used car prices - franz1
Could anyone give me an indication of the discount I can expect to get from the forecourt price of a car?
Main dealer used car prices - machika
Could anyone give me an indication of the discount I can
expect to get from the forecourt price of a car?


What you could do is arm yourself with some prices for the same car, from the nearest car supermarket, and then ask the dealer how near they can get to it.
Main dealer used car prices - machika
It is all about adding value, whether owned or franchised the
dealer has to pay for his shiny 2000 sq/ft showroom etc,
some people are reassured by the experience of buying from the
dealer environment and the theoretical peace of mind it brings, having
a relationship with the dealer etc, so will pay a premium
for it. If dealers and showrooms didnt add value then the
manufacturers would all be selling direct over the net and maximising
their margins.

>>

The experience of a lot of people with dealers isn't good, so why would they want to pay a premium for it. I certainly never got preferential treatment from my local Citroen dealer after buying two new cars from them.

The competition from the internet and car supermarkets is going to increase, so I think franchised dealers are going to have to offer something a bit more tangible than the perceived added value they are offering. How can it be so wonderful as to persuade anyone to pay more for a used car than they need pay for a new one?
Main dealer used car prices - machika
A quick question. Is there anyone in this forum that would pay more for a used car, than they need pay for a new one of the same model (same spec, obviously)?
Main dealer used car prices - mare
No, i doubt it.

But there are still plenty of people out there that will just go to a dealer rather than hunt around on t'internet.

Main dealer used car prices - machika
The number will be decreasing, for used cars in particular, as the market is flooded with cars at present.
Main dealer used car prices - tack
My neighbours are typical English folk who believe that to bargain is to be rude. They went to a VW dealer recently to buy a used Golf. They test drove it, liked it and said "we'll have it, how do you want the money" It simply never occurred to them to try to get a reduction.

I used to love the battle at dealerships and would bargain to within an inch of their lives. The advent of internet brokers has certainly been a boon and as long as you do your research, you shouldn't come to any harm. I have heard more about punters coming to grief at dealerships than I have at Internet brokers.
Main dealer used car prices - machika
As I said earlier, given the poor reputation of so many franchised dealerships (as often illustrated in this forum), why would anyone happily pay over the odds for a car from one? Or is this done by the silent majority that never complain, or get involved in customer satisfaction surveys?
Main dealer used car prices - Hugo {P}
Sept 2004 I bought the LWB Nissan Primastar van. The dealer was starting the game at around £13k.

A few phone calls and internet searches turned up SWB vehicles at around £11k. I negotiated the LWB that was a slightly earlier version for £10,995 with extras - through a dealer and got good service.

So you can have your cake and eat it. Dealers that realise they have to compete, get the sale, points from car manufacturer and future business.
Main dealer used car prices - Altea Ego
Machika,

you can argue away, your " I wouldnt do it " - is still missing the point.


The dealer is still there so people are buying from him at those prices.

There are loads of dealers like him around.


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TourVanMan < yes its RF reborn >
Main dealer used car prices - BobbyG
I am not disputing anything that has been said here, but over the forum, as far as dealers are concerned

- we want to buy cars from them as cheaply as possible with the dealer giving up basically all their commission

- we complain about the price of servicing especially hourly labour costs and "diagnostic costs"

- we complain about the prices of spare parts

Think we need to realise that we really can't have our cake and eat it, or we will all be sitting with cars bought from the net with nowhere to service them!
Main dealer used car prices - machika
Think we need to realise that we really can't have our
cake and eat it, or we will all be sitting with
cars bought from the net with nowhere to service them!


Yes we will have somewhere to service them. At an independent garage, which is where I take our cars.

It is the same with goods of all kinds. Lots of high street businesses are having to join the internet market, as they realise that they will lose out if they don't. The goods they sell are just the same, as people are rapidly learning. As for service, well, buying from a high street outlet doesn't guarantee good service, any more than buying from a garage, as I learnt when purchasing my PC.
Main dealer used car prices - machika
Machika,
you can argue away, your " I wouldnt do it "
- is still missing the point.



I am not missing the point, I just don't understand why anyone would pay over the odds for a car (or any commodity) when main dealers don't, by and large, have a wonderful reputation for after sales service. I know that people continue to do it and not so long ago they didn't have much choice. The well publicised media coverage, in recent years, of the inflated prices that UK customers were having to pay for cars just can't have gone unnoticed by the majority of the public. It wasn't just in newspapers it was on television too. So, if a person is willing to pay thousands of pounds in excess of what they need to do, just what do they get back that is worth so much money?

Almost twelve years ago, I paid more for new Xantia TD than I need pay now for a new C5 HDI. I thought I was getting good value for money then but obviously, I didn't. The return from the main dealer in added value just hasn't been there.