Is a dealer liable for theft from my car while in their care?

My Kia was dropped off at main dealer in Canterbury and 9 hours later picked up where we were informed the rear exhaust was missing. The dealer will not repair until we pay the £800. My question is do...

My dealer lied about my new car's service history - what action can I take?

I brought a Mercedes-Benz on 25 February 2017 and was told that the car just had a service done. Two weeks later, when I visited Mercedes-Benz there was nothing showing on their system. I've emailed the...

Can I reject a used car because of a faulty battery?

I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started it for me, the second time a mechanic used a power...

A used car I want hasn't had the timing belt changed. Is is necessary?

I'm buying a 2009 Fiat 500 with 68,000 miles. Although it has regular serving stamps, there is no evidence of the timing belt being replaced. What should I expect the trade dealer to offer to do about...