Hi all.
I want to find out if there is a time limit on having remedial work done on a car due to a factory recall. Cut to the chase:
I have a 95 Jeep cherokee 4 litre, owned for the last 14 months. bought privately with full t&t from a local chap, sadly now deceased. Mot'd end feb after a 2 month sorn period on my drive and the tester was a liitle puzzled about the the amount of flex in the steering box mounting. No bolts were missing/loose/broken, and it looked like factory original standard, so he passed it. I mentioned this a few weeks later to No. 1 son, (a fitter for a large aftermarket equipment company) and he said he believed there was a recall for this very thing. thinks there was a re-inforcing plate fitted. Something to do with the change from LHD to RHD not being a proper job. anyway, a look on this site confirmed not one but two recalls for this very item. A trip to my occasionally helpfull jeep dealers seeking a free remedy produced a reply on the lines of "what? free work on a 10 year old motor? sorry guv, its gonna cost you!"
I dont want to get involved in a 'name and shame' game because in the past they have been genuinely helpfull, but am I in my rights to demand this modification be done gratis, irrespective of the age of the vehicle? especially as it is a safety issue?
Thanks
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www.vosa.gov.uk/vosa/apps/recalls/searches/search....p
NO mention of steering recals here.
Lots of others though.
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From the H-J car by car breakdown for chrysler jeep cherokee 1993-2001
Recalls
"1997 (January 1993-1997 model year RHD; 19,200 cars): check for stress fractures around steering box mounting.
snip
1998: further recall over steering box mounting problem"
And from the vosa link (great link, btw, thanks)
Vehicle Recall Details
Reference : R/1997/018
Manufacturer Ref :
Make: JEEP
Model : Cherokee XJ
Launch Date : 28/04/1997 23:00:00
Numbers Involved : 18706
Build Start Date : 01/01/1993
Build End Date : 31/12/1996
Details
Concern : INSECURITY OF STEERING BOX
Description : A possible weakness in the steering box mounting point may lead to localised cracking. In extreme cases this could result in the steering box becoming loose, which would affect steering control.
Remedial Action : Recall the affected vehicles and strengthen the mounting point.
Vehicle Id : Various
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Bump.
Want to give this one last try before I abandon it, as its something quiye important to me.
WTM
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I'd phone VOSA, or email them, I have found them very helpful and knowledgable in the past.
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Your recall according to the VOSA
www.vosa.gov.uk/vosa/apps/recalls/searches/expand....0
I would approach Jeep UK directly, and not via your dealer, and ask if they have it on record if your VIN no has been registered as requiring a recall/having the work done.
If they say that it needs the work and hasn't been done, then ask them for a copy of a recall notice that you can take to the dealer and get the work done.
A recall is a safety aspect due to a build defect and nothing to do with how well the car has been serviced etc etc. so it should not have a time limit associated to it (Our mistubishi had a recall at 8 years old).
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I have just found out about an unnotified recall on our C5, following a visit to our local Citroen dealer regarding an unrelated issue. I have had problems with such matters ever since I bought the car. I have no idea why this should be, as the dealer receives the recall notices but not me (mind you the dealer never bothers to follow it up with me at the time). In this case, the recall is dated early 2004 and the dealer had the car in for attention to other problems, on at least three occasions, from spring 2004.
I wonder what the legal situation would be, if such a failure to notify the owner of a car resulted in an accident occuring?
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I should have mentioned that I am the second owner of the car.
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Thanks for the opinions guys.
Rishab C-I think you've missed the point. I wanted to ask if I could force my local jeep dealer to do free recall work on my 10 year old car, not what the recall notice was.
Thanks
WTM
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No I was saying you could ask VOSA, as it is them who deal with the manufacturers on such matters, and investigate complaints from owners and then they tell the manufacturers to do a recall. So if you get no joy, it may be worth asking them to look into it.
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Whilst it it is not strictly a precedent, VW were doing recall work on the replacement of heater matrix(on Mk 2 Golfs) upto about 15 years after manufacture! I think it will all depend on local dealer attitude, and whether the service department needs the work paid at 'poor factory rate'. Probably worth pursuing Chrysler GB.
--
pmh (was peter)
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I think the question to be answered is, who is responsible for making sure the recall was carried out? Does the owner of a car have any responsibility for finding out about recalls, or is all of the onus on the manufacturer to make sure the current owner knows about it in the first place? If it is a safety issue, I would have thought that the manufacturer couldn't afford to have any cars on the road with a potentially lethal fault.
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£45,990was £53,990Details
£14,220was £14,490Details
£27,990was £28,490Details
£46,249was £47,097Details
