return or keep car with lingering smell? - pete2000

Hello again.

I recently purchased a used approved vehicle, and whilst now everything seems great, there's one lingering issue which is frustrating me a little.

Post valeting the car had this lingering smell, and since I had the car back to sort out the windscreen, they've deep cleaned it again and apparently used antibac treatment and fragrance bombs.

They're offering a refund if I'm not happy with the smell as I'm giving it a few days to see if it disappears.

The problem is I've never had a pet so don't know if it is a dog smell that from reading is tough to get rid of.

Essentially the best way I can describe the smell is that smell you get after a changing room has been cleaned. Sort of slightly wet/bleachy.

There's zero evidence of any moisture and the dealer has checked everything and is happy to refund.

I've driven down the motorway with windows open, I've tried febreeze spray and an interior air freshener pot and the smell is still there. Maybe due to the constant rain I haven't had a proper chance for it to air out.

Should I return the car? is it a dog smell or is that standard for a valet in this weather and it should fade in the coming days/weeks?

Feels like a stupid question but I guess if I have to return it, better to do it sooner than later and experiment.

EDIT- Just to add to the fact there isn't any moisture, there also isn't any apparent source of the smell, nothing from the vents etc. Don't know if it is something below the upholstery that creates it or simply the products they use.

Thanks!

Edited by pete2000 on 15/03/2020 at 11:09

return or keep car with lingering smell? - SLO76
Most likely coming from the air conditioning system. Bacteria builds up on the moisture and causes a smell. Best thing to do once you’ve had the system on is to run it at high temperature for a few mins before turning it off to dry it out. My Polo gets a bit smelly if I don’t do this during the summer months. You can also get a treatment for it to kill off the bacteria. The dealer should try this or you can buy it at Halfords
return or keep car with lingering smell? - pete2000

Hi, thanks for the quick response.

As mentioned the dealer tried an antibac clean of the system. Does it not sound like a dog smell?

return or keep car with lingering smell? - Glaikit Wee Scunner {P}

Wet/bleachy is not a dog smell imho. Ask for the pollen filter to be changed. Use Neutradol original (good in my experience) with system on recirculate. Sniff around the car closely to determine if its from the upholstery or carpets. If on the upholstery or carpets then try Febreze fabric spray(there are two kinds of Febreze).

The smell will go away if it's from the valeting.

Edited by Glaikit Wee Scunner {P} on 15/03/2020 at 12:39

return or keep car with lingering smell? - JoeB

Wet/bleachy is not a dog smell imho. Ask for the pollen filter to be changed. Use Neutradol original (good in my experience) with system on recirculate. Sniff around the car closely to determine if its from the upholstery or carpets. If on the upholstery or carpets then try Febreze fabric spray(there are two kinds of Febreze).

The smell will go away if it's from the valeting.

Change pollen filter and also put an ozone generator in the car for an hour or so.

return or keep car with lingering smell? - Ethan Edwards

Trust me that's not a dog smell. There really is nothing on earth like the smell of Damp dog. Never forgotten.

return or keep car with lingering smell? - Old.Roverboy

Trust me that's not a dog smell. There really is nothing on earth like the smell of Damp dog. Never forgotten.

Our friends who bought the Kia venga a couple of years ago hve a golden labrador who didn't like the car smell so wee'd in it. 3 years on I refuse to get in their car.

And no, their dog will not be travelling in my new car.

Eau de Pooch is vile smelling.

return or keep car with lingering smell? - Ethan Edwards

Our dog has his issues but has never wee'd in the car. I bought a proper boot liner for the Vitara in case he did. .

return or keep car with lingering smell? - Old.Roverboy

Blodwen is very good in the car, but, in case, she has a blanket which is on top of a waterproof hammock and she has a doggy car harness that fits into the seat belts.

return or keep car with lingering smell? - gordonbennet

Out of all the smells a car can get, the smell of dogs is far from the worse, something homely about it, assuming you don't actually have an aversion to animals i suppose...not wee though obviously.

It might be interesting to borrow a friends dog (one with a good nose) and put it in the car, it may well zoom in the source of the strongest smell for you giving you a better chance of sorting it.

The worse smell of all is spilled milk, once its left too long the smell is unbelievable, no amount of washing will do, only throwing out the affected things will work.

Previous fairly useless colleague spilled latte in my lorry, he cleaned up but a small patch of the liquid found its way under a tray which had a rubber mat inside, as the weeks went by the smell grew to unbearable, eventually i removed the mat and found the stain, no mistaking this was the source, a patch about the size of a £2 coin.

I washed it, bleached it, put it through the dishwasher cycle, scrubbed it, treated it with every chemical known to man and after all that the smell hadn't diminshed one fraction, eventually gave up and dumped the rubber mat, the plastic tray was no bother that washed down easily.

The worse smell though of all is Poison and similar perfumes, if someone is nearby using it i am choking to the point of vomiting.

Edited by gordonbennet on 15/03/2020 at 18:31

return or keep car with lingering smell? - bathtub tom
The worse smell of all is spilled milk

An old work colleague's car suffered from this, added to his daughter's car sickness. I refused to travel in it.

return or keep car with lingering smell? - Steveieb
Went fishing on holiday and my son insisted on taking the fish home in a seaside bucket , which tipped over on the carpet.
Tried everything to get rid of the smell but it was still evident when I sold the car
return or keep car with lingering smell? - pete2000

Thanks for the responses.

I guess it doesn't sound like a dog smell, thanks for the descriptions but there must've been something there.

I have sprayed febreeze and also the dettol odour eliminating spray. I tried the heating on for a while and also ac for a while . Will see if the next couple of days are bearable or not.

Totally agree milk or yoghurt are horrific things as I've been in cars with that issue. (Don't even want to imagine the fish)

Incense burners or candles have gone through my mind but that's probably going to mask things let alone the risk of burning some upholstery :) . In my time spent overseas some car washes used an arabian oud incense on a burner to finish off the car wash (5 pounds for a full wash/vacuum/dash and tyre polish by a team of people)

return or keep car with lingering smell? - gordonbennet

At present you're disguising it, you need it to be bad and not masked by any one of a dozen fragrances, so you (and i wasn't joking about borrowing a decent sniffer dog) can pinpoint the source.

return or keep car with lingering smell? - JoeB

As I stated earlier, use an ozone generator. Hire a commercial car one or contact a valeter who has one. Run it in the car for 30 - 60 minutes. Kills bacteria viruses and stops odours. I used one with great success.

 

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