We know you don't like Kias. There seems very little point in telling us all over again.

Found this on another forum.

This customer was certainly surpised by the warranty :

"I bought a new SPORTAGE March 2016

Problems with clutch took Kia dealers over a year to replace since then been jumping out of gears contacted support team
When realised same dealership wasn't getting it fixed it is intermediate problem however took 7 vids to show them
Kia support done jack doing jack as much use as a rubber beak on a woodpecker my wife won't drive the car and I'm fed up seriously
Dealership is as much use as a f*** in a space suit
Tried the ceo of Kia uk guess what , no help there
The 7 year warranty appears a joke, the customer is never right with Kia
Car back in dealership now, to be truthful have no faith in Kia waisted of money I think il get better results when I contact the samara tins helpline.:crying :

"

I bought a 6 month old Kia Cee'd 1.6 crdi in 2008 and had a lot of problems with it in the 5 years I owned it. Kia customer service was excellent and I was always given a courtesy car and the warranty was no quibble. The turbo failed twice, and on the second occasion this resulted in total engine failure with the car off the road for 6 weeks. Both front springs were replaced, there was dampness in the headlights and I also got a brand new set of alloys because they corroded due to a manufacturing defect that they admitted knowing about. Not many dealers admit things. I wouldn't buy another one though due to the hassle.

What it shows is that they are not very reliable any more (if ever they were).

And when you do come to make a warranty claim, they will find any reason to reject it.

Dealers will also charge customers £120+ per hour for diagnostics if they find that it is not covered by the warranty.

And no replacement car whilst yours is off the road.

Just being realistic.

Once again Kia comes out of this pretty well.

CK91437, you have delighted us enough.

I see that CK is copying/pasting from the kia owners club. A strange place for him to haunt!

I'm very happy with my Sorento - indeed, it has had fewer problems (0) than the landcruiser that preceeded it (1). I realise that the Sorento is one of their premium products, but it is a good piece of kit.

But ... some of the dealers are very poor. I found that Toyota dealers were consistently better. I'm fortunate enough to have found a good Kia dealer now - but the supplying dealer really was bad.