Prices vary across the discount brokers by time and model - there's no one broker that's always cheapest.

The delivery experience is dependent on the dealer, not the broker - I bought through Carwow as it was cheapest at the time but the dealer experience was poor.

I purchased new last year from uk car discount ltd, and I was impressed. No problems and good communication, you have to wait 3 weeks for the V5 to arrive. After receiving the car you get email advising of the process to change the address on your V5C recorded Keeper document and sent to the DVLA. It's not change of owner as you are the first registered owner. The DVLA then send the V5 to you. I did feel a bit concerned as not heard of this before, but it's explained at the beginning to be fair. Recommended. :-)

That sounds like a fiddle somewhere!

I had reservations initially but no fiddle or crime, perhaps their way of protecting themselves during money clearing period? (BTW 2 weeks)

I once ordered a new motorcycle back in 1996 and discovered that dealers can 'hang on' to a bike having reclaimed it from a none payer, for a period IIRC 4 weeks and resell it as new. I fortunately became aware during a Grey import check, and insisted on a different bike/chassis number!

Dealers will not be alone in knowing how to 'manipulate within the rules'.

One broker who is featured on this site's 'Cars for Sale' (new section) seems to get a very bad rep for flogging pre-reged/owned cars as new - I read some reviews that gave them in a very poor light - some people even being flogged what were obviously either hire cars or dealership pre-reg demonstrators/pool cars as brand new and has been said, been actually pre-owned for over 6 months or that the V5C form takes many months to arrive, whereby they 'owner' finds they weren't (in law) the owner at all during that period and are the second owner as well.

I won't name them (best to just Google each of the ones on the list with 'reviews' and see for yourself) for obvious reasons (we're not allowed to 'name and shame' here anyway), but it has certainly made me much more wary of going the broker route, even if you can get really decent discounts, at least on the face of it (for cars I'm looking at, 20% off list price, some even near 40%!!!).

I'm personally not bothered if a car is an import (my Mazda3 was, from Cyprus), as long as its EU/UK legal (no a grey import) RHD and actually new (only delivery miles). You often get (as I did, though via Motorpoint, selling off surplus Euro stock, as they did recently with VWs [even petrol-engined cars]) even better deals through other sources than brokers if you know where and when to look, as the deals/prices vary quite a lot more than with the brokers.