- malcster

Not sure I would buy another next base cam

14 months old and the battery is goosed

Next base not interested in any Goodwill claim saying the recent heatwave would have caused the battery malfunction

Hmm strange that that a device designed to sit behind a windscreen in all weathers has a weak battery

- geoff allen
Thanks for that info that has just made my mind up not to get one.
- Corne Ferreira
MiVue same story on no3 now all suffer the same problems, battery dont last, loses time setting as a result and the freeze up. not buying navman ever again.
Common Problem - glowplug

This is a common problem with Lithium batteries and dashcams, more so in hotter climates. To avoid this pick a dashcam that uses a super capacitor instead. Another fault related to heat is loss of focus.

Common Problem - Nextbase Technical Support

Hello Glowplug,

When a customer is choosing whether to purchase a unit with a battery or capacitor they have to consider what features are important to them.

In order to utilise Wi-Fi, the ability to take photos of the scene after an incident and to use parking mode a battery is necessary.

There are lots of different options and models available with a variety of features. We're always on hand to talk through what would suit a customers particular circumstances.

Regards

Nextbase UK

Edited by Nextbase Technical Support on 11/08/2017 at 17:28

- Miniman777
After a lot of research, I bought an Viofo A119 from Ebay for £78. No battery to fail, but a capacator instead. Comes with GPS and non-GPS mounts, so can be moved from car to car (will need power lead). The design is small and discrete, unobtrustive and has a 160 degree angle of view. Has a variety of options from 30 sec to 10 min loops, choice of quality (720P, 1080P, 1440P), etc, etc. Pleased with it after 4 weeks. Also easy to remove and store in glovebox.
- Dadog
I bought a Roadhawk HD around 4 years ago and it is on permanently. Never had a problem and the 1080 images are amazingly good. No screen but why do you want one? Set it up and there's nothing to distract. Needs to be wired in - no batteries; but also no trouble. When it really matters I want to know I have it on camera.
Top 10: Best dash cameras to suit all budgets - roders2

My Nevt Base battery packed up just out of waranty sent them an email they didnt even atempt to respond.

I purchased it because it was Which best buy.

did try and get it apart to check and replace the battery but it is well and truley glued together

would ned to saw it apart.

Top 10: Best dash cameras to suit all budgets - Nextbase Technical Support

Hi Roders2,

I am extremely sorry you didn't get a reply, this does sound unusual as we usually respond the same day if not the very next day at the latest. We understand it's vital for our customers to have a speedy reply.

Please can you forward the email you initially sent to support@nextbase.co.uk so I can investigte why there was no response and get this resolved with you? Alternatively call our UK Technical Support centre on 02920 866 429 referencing this forum.

We are here to help; I look forward to hearing from you.

Regards

Nextbase UK

Edited by Nextbase Technical Support on 11/08/2017 at 13:44

- rx8moneypit

Never buy a dashcam with a battery, top end dashcams always have a super capacitor. Take a look at the Vicovation range, the Opia 2 will provide you with the best video you can get and with a time lapse parking mode. The other Vicovations in the Marcus range are also excellent and a little cheaper, the Marcus 2 at £100 is a bargain. For a dual cam set up look at the Thinkware brand especially the x550, don't waste your money on the f770, this is exactly the same as the x550 just a different form factor. The F750 can be upgraded to a F770, which gives you time lapse parking, by downloading the upgrade file for the F770 and simply renaming it f750 - you can read about this on the web. The Viofo A119S is a great cam for a good price but there can be reliability issues with the gps. The parking mode does have to be switched on and off manually which can be a faff.

Edited by rx8moneypit on 06/06/2017 at 19:54

- jacorwd
I do not recomend NEXTBASE! The batterys only last for a year! My third Nextbase,202 gave up yesterday. It would be OK if they still worked off vehicle supply, if the battery quits the it blocks supply.
Top 10: Best dash cameras to suit all budgets - Nextbase Technical Support

Hello Jacorwd,

Please accept my apologies for what you've experienced here, it's completely unusual for not only one but three 202s to fail like this.

We would love to hve the oppoutunity to get this resolved with you, please can you get in touch by either calling us on 02920 866 429 or emailing support@nextbase.co.uk to speak with a member of our UK Technical Support centre.

I look forward to hearing from you.

Regards

Nextbase UK

- Smileyman

I've been using a dashcam since 2013, Mini 0801 is the model, a small discrete device plugged into the cigarette lighter, it has a screen that auto shuts down after 1 minute but can also be used for playback if required. It has a capaciter so only operates when the engine is powered, very pleased with it, does what is required.

There may be good reasons for owning / using a dashcam, but do bear in mind the recorded image is a record of your driving as well as others around you. Ask yourself if the GPS is necessary, likewise, if your reason for using the dashcam is for video evidence in the event of an accident (or any event) why you would need to purchase a large capacity memory card with several hours worth of history. Just remember to lock or download the relevant image file so it is not lost by the continuous recording system.

Edited by Smileyman on 11/06/2017 at 10:39

- audio
I want to send a vote for ROAD HAWK. In 2015 my car was flooded. My road hawk was floating in the car. In fact I had two, one for the rear windscreen. I do a lot of EU driving.

Following the advice of the Road Hawk tech team I placed the cameras in two shoe boxes, half filled with rice, NOT especially near a radiator, for a month. To my delight both cameras work.

OK this may be possible with other makes but 1) they responded fast with advice 2) The cameras are used every day and have never failed and are very reassuring.

Their boot up sequence triggers a small audio file that tells me they are operating correctly. There are also two leds that illuminate but in strong sunshine these are hard to see. If there is a malfunction then another audio file alerts me to the problem.

As mentioned in other posts, if you do have an event where you DO need the video and audio and GPS and impact velocity evidence then turn off this device having stored the event. I keep spare mem cards in the car so I can insert a new card and carefully keep the card with the recording. Do follow carefully the instructions to format new memory cards and check they are not false cards - not easy but the manufacturer of the card will tell you if the number on the card proves it is an authentic card.
Top 10: Best dash cameras to suit all budgets - Nextbase Technical Support

Hello Malcster,

Please accept my apologies for what you've experienced here, it certainly doesn't sound right.

Are you able in touch on 02920 866 429 or support@nextbase.co.uk mentioning this forum and our UK Technical Support centre will be more than happy to resolve this with you.

We look forward to hearing from you.

Regards

Nextbase UK

Viofo A119s V2. Anybody knows/has it? - Medita

I think the dash cam that offers the best quality/price is the Viofo A119s V2. At only 99£ it offers a HD video resolution of 720P (1080P), capacitor (instead of batteries), Sony lenses, night vision, G-sensor, GPS...etc. I think this website should test and review this very interesting choice

Edited by Medita on 11/08/2017 at 17:12

- Miller David

Very good collection. I love this top 10 list of dash cam!
Also it will be great if you add some products for france.

Edited by Miller David on 27/08/2017 at 15:02

- Pat Cooke
I am on my third Nextbase dashcam and keep experiencing the same problem in that it stops recording and says that it has no SD card inserted. The last two occasions it was within warranty so it was changed even though I had to pay for a new SD card as Maplins claimed the other one did not work any more, this time it is 2 months out of warranty so it looks like, with 5 days until I go on holiday, I am going to be seriously out of pocket. Do not think I will bother purchasing another Nextbase.
Top 10: Best dash cameras to suit all budgets - Nextbase Technical Support

Hi Pat,

We're really sorry to hear this but we can help. These type of symptoms usually stem from the SD card. Please get in touch with us on 02920 866 429 or email support@nextbase.co.uk.

Regards

Nextbase UK

-
Nextbase seems to have too many problems - just when I was thinking of buying one.
- modelman093
My vote is for Mi-witness. My original one, now with my son is five years old and still going strong, hard wired .
I treated myself to the later high definition one and its brilliant. No screen but I agree , who wants one ? Tucked away behind the mirror. G sensor to record "incidents" , SD card can be read on the PC file at a time either using a generic viewer or their ap which gives full GPS data , speed , date and time and also shows position on the map.
I second the comment about using quality SD cards and formatting precisely as instructed
- Brian Pearson
Looking a buying 2 possibly 3 dash cams.
I was ready to buy Nextbase products but on reading these reviews I think I will give them a miss.
-
Was looking to buy three front/rear cams and Nextbase HD duo looked promising until Insaw the issues here and on other sites. Looks like I will need to keep looking. Disappointing.
- Arthur Lobon

Next base have commented a lot on this topic, I also am in the market for a dash cam and have been reading lots of reviews. if next base would like me to do a free independent review on one of there products i'd gladly take it on and post my findings here.

Edited by Arthur Lobon on 19/10/2017 at 14:31

Top 10: Best dash cameras to suit all budgets - Arthur Lobon

Contacted Next base as a disabled driver the car is really my life and you do come across some very ignorant people and drivers who do take that as a weakness and exploit the parking provided for us.

Next base declined my offer.

Top 10: Best dash cameras to suit all budgets - Nextbase Technical Support

Hi Arthur,

We're always keen for media to review our products so please do get in touch with our PR agency to discuss this: nextbase@agencybrazil.com. They'll be delighted to arrange a sample model if appropriate.

Regards,

Nextbase UK

- chr1s
For the last few weeks my Nextbase dash cam hasn't been working properly. Doesn't come on despite numerous power cycles. End up having to reset via the pin hole at the base of the unit and then it usually springs into life. I've tried a different SD card and reformatted both cards at least 3 times and it still does it after only a few days of working again. My battery also died after about a few months and it was replaced under warranty. This latest battery is also on its way out and is a little over about 18 months old. If I don't use the car within 3 days or so I have to correct the date and time. In summary, when it works it's great but I'm not impressed by the longevity of it!
Top 10: Best dash cameras to suit all budgets - Nextbase Technical Support

Hi Chris,

Please can you get in touch with our Technical Support Centre in Caerphilly on 02920 866 429 or support@nextbase.co.uk we're ready to help.

Regards

Nextbase UK

- Huw Holmes
I have also had problems with Nextbase camera battery. Unfortunately it was a gift and when i contacted the people that bought it for me they couldn’t find the receipt. To be fair on Nextbase they offered to send out a new battery, I fitted it, charged the unit up carefully, formatted the card and set it off from scratch. It failed again within a week.

Nextbase if you are reading this please don’t bother trying to offer any reply, I’ve read too many other reviews with the same problem and you still think it’s not a thing so clearly no progress is going to be made there.
My comment is mainly for Honest John and other websites, when reviewing and rating the products can you please take reliability into account. It gives a false impression just reviewing features

Thanks
- clive lary
SEARCHING FOR MY FIRST DASHCAM I like a fool stupidly assumed that all these problems with Nextbase battery problems would not affect me, after all my insurance company specifically recommended them (maybe getting a commission ?).

Purchased it from Halfords, it lasted less than a week before the battery died, returned and asked for a refund. Another lost customer never to return.Such shockingly low quality for a premium price, just another ripoff.

- Wayne Stokes

Have had a Next Base 402G - the battery has gone within the year, it was a present and the reciept couldn't be found - Next Base don't want to know even though I told "James" of the situation... pity as in the market for 2 this Christmas....

Next Base.. you have my name on your records if you can be bothered to do anything about it....

Edited by Wayne Stokes on 08/12/2017 at 19:16

- AGJ999

Cannot believe the number of Nextbase 'concerned apologies' has this company no shame. I would be mortified with all these complaints on any product with which I was involved. I am also stunned that 'Honest John' supports 2, 6 and 7 as best buys. Does John read the comment section, if so, why is he rooting for 3 failed products

- paul mack
Come on Honest John, please add your comments to the last note!

seems only right that with so many people voicing their frustrations AND ending up out of pocket, that not only HJ but NEXT BASE should also reply with a positive outcome to those guys out there who have bought in good faith and been sold a pup!

I too am in the market for a dash cam, but I can categorically state it will NEVER be a NextBase after reading the forum today.

Paul Mack

PS
Guys, It would be of interest to know if NextBase have "looked after those of you' who have/are having issues either with a replacement or refund based on their replies implying so.
-
After reading all these reviews, will be giving Next Base a miss.
- Nishan D
I was looking for a dash cam around £70. So many helpful posts here. Thank you HJ. NextBase has gone to the bottom of the list now.
- sixcylinder
Bought a Mio Mivue 535 just over two years ago. It resides permanently stuck to the windscreen and works every time the vehicle is started even after several weeks when the car hasn't been used. NEVER failed to start and record yet.
- sixcylinder
Bought a Mio Mivue 535 just over two years ago. It resides permanently stuck to the windscreen and works every time the vehicle is started even after several weeks when the car hasn't been used. NEVER failed to start and record yet.
- John Sterling
I downloaded an app called DailyRoadsVoyager a couple of years ago and all I can say, it does everything the top cameras do and didn't cost me anything! I did actually buy it eventually for nearly nothing. I use mine all the time on my phone which is simply mounted on my dashboard (where it's supposed to be to be legal) and it's as good as anything out there.
- Geoffrey Watson
Bought a Road Angel dash cam August 2016 (front and rear cameras). Hard wired in so they come on every time I use the car. In September 2016 had an accident, (1st one since 1973) which the cameras recorded perfectly. Since then no further issues except the mini sd cards only last about three months, then stop recording. The image recordings are good in daylight but not much use in the dark.
- Johnfrog
I have had a DOD LS460W Full HD dashcam for 3 years, hardwired into my BMW. Superb day and night-time footage. Has a super capacitor so no battery/reliability problems. Looks a bit like a Nextbase but smaller and neater, with both suction and sticky mounts included. Small, neat discreet unit. Going to buy another DOD for the wife's new car. Website is www.hdigital-eye.com.

With an outlet through Halfords, Nextbase seem to have cornered the UK market and Which? magazine, sadly, haven't explored the full range of good makes available in the UK. They don't seem to examine products for long-term reliability or after sales service so take their recommendations with a pinch of salt (I say that as a Which? subscriber !).
- crynshame
The first dash cam I bought 7 years ago was from Transcend with built-in wifi. This camera has worked continually and still going strong. I decide to purchase another for the rear which came from Halfords. And is a Nextbase and has been nothing but a problem. I have returned it to the shop.I have now purchased another Transcend and very happy with no problems. I recommend Transcend.,which isn`t shown in the top 10.
- Tony Perkins
Also looking for new dash cam, was just going out to buy Nextbase but having read this feedback have cancelled my order with Halfords, guy at Halfords said it was a good decision as they are having so many follow up issues, mainly battery related ! Many thanks to all for helping me avoid an expensive mistake !
-
Another that has had dashcams a while now. Parking mode is really important to me,but after my ddpai M6+ died (26 months), I was going to try a Nextbase. Not now. The Viofo V119 received good reviews, so the v2 looks a likely contendor.
- Peter Fidler
Was looking in Amazon yesterday and was wavering between the Nextbase 412GW or 512GW. About 10 mins ago, having seen HJ's Top 10, my finger was wanting to order the 412GW, Then, THANKFULLY, I decided to read all your reviews. Any recommendations, please?
Top 10: Best dash cameras to suit all budgets - roders2

Ditt my Next base died at 13 months got ferry short shrift from Next Base.

Managed to find a suitable battry on the net and replaced it my self with a little soldering.

Found out the battries used do not like heat also found out there is a type of dash cam that does not have a battry, it has a capacitor that charges up suffciently to take care of shut down, it does not have the inertia facility to register knocks whilst parked though.

Considering providing a second regulated power supply to take the place of the internal battry direct from the car Baþery their I should not have the heat problem.

Another problem is the sigaret lighter connection over time it comes loose and you find it is not recording, the plug needing to be pushed back in hence considering hard wiring.

- paul mack
More and more negatives and still no comments from HJ and Nextbase
Priceless.
-

There seems to be a lot of criticism of NextBase battery life and I'm very surprised that the company hasn't, it seems, successfully addressed this issue. I'm considering getting a dash-cam and the amount of negativity which surrounds this problem is a bit perplexing.

On one hand we have the journos extolling NextBase's virtue across their entire model range, on the other, there seem to be buyers who have had less than a satisfactory experience.

What I fail to understand in all of this, is that repeated incidences of the same fault could (and should) be construed as an inherent defect plus the fact that that would probably make individual units unfit for purpose so why hasn't anyone bought this up and mentioned The Consumer Rights Act? (The latest incarnation of the Sale of Goods Act) If I bought a product that had failed due to a relatively well documented problem then it would be returned for a refund or a new unit as inherent defects are not subject to the limitations of a 12 month guarantee.

The location of a dash-cam is going to be in the windscreen, in the sun. We all know how hot a vehicle's interior gets after even after just a short period of time when, in summer, there is hot sunshine. I'm wondering how NextBase's cameras fare in Australia or even southern Spain. I have many NiMh rechargeable batteries which are more than three years old and the premature failure rate is minimal. Lithium based batteries have, by and large, been proved to be superior and lithium iron (Li/Fe) is the most common type of consumer battery. I suspect that the lithium cells used here are the cheaper Li/MnO2 which not as robust.

Currently there are 187 1star reviews for one of the models (302G?) and I'm genuinely surprised at this.