Volkswagen Golf - DirectLine Car Insurance issues - Victim in RTA - TimCorbett
I was a victim in a RTA where a car drove into the back of my stationary vehicle pushing me across the road and down the back of lorry. My car had various damage from rear bumper and front drivers wheel arch, but also damage to the 'rear quarter panels' on both sides.
Direct Line/the garage are saying the damage is not part of the accident and i'm now having to PROVE the damage was due to the RTA. Obviously I didn't take pictures of my car prior to leaving my house so it's my word against Direct Lines at present.
As the victim in this i feel i'm being treated unfairly, and although i've taken the car back i still have an outstanding complaint being looked into.
I'm not sure what guidance or advice you can offer me?
Cheers
Volkswagen Golf - DirectLine Car Insurance issues - Victim in RTA - Big John

Where have you been parked recentley? Anywhere to ask for CCTV images?