Agreed, rant away.

You expect this sort of treatment at a fast fit joint, but disappointing when its somewhere you thought you could trust.

Has the owner taken a back seat or something, most odd.

Took car to garage about 3 years ago for service and MOT. They called just after lunch to say front tyres were illegal which I knew was untrue, I am not stupid enough to take a car for an MOT with obvious reasons to fail. Told them not to touch them, finish the service and not bother MOTing it. They then told me it had already passed the MOT with no advisories.

I was livid and demanded to speak to service manager. He was most apologetic and said he would investigate for when we collected the car. On collection said mistake had been made and we were correct, Bill was reduced and wife got bouquet of flowers on the back seat.

Still left a nasty taste but used garage twice since then with no issues.

For the record the tyres were replaced 2 years later for the MOT with 2.5mm remaining on 2 and 4mm on the other 2. They were all 8 years old according to the DOT date and showed signs of micro cracking between the tread blocks.