EXORBITANTLY HIGH CHARGES BY AA PATROL MAN.

Hi Brethren,

I have full membership of AA Breakdown. So, I called the AA man to check fault with engine of Renault Meganne.

He found that one of the four ignition coils is gone. He asked me if I have one that he can change it for me. I said I do not have one. Then, he said he can sell one to me. He had one and I agreed to buy from him.

So, he supplied the Ignition coil and fitted it. He charged me £57.50. I told him that it is too expensive than I bought one last time. He told me that am the price his computer says.

So, I paid him.

I went on Google and found the same ignition coil for £14.99 including postage. I ordered it and it is the same package as AA man had. On the package of AA patrol man, it was written £27.37 or so but he deleted it with his pen in front of me. He tried to keep the package with him but I requested him to give it to me.

I rang AA customer services of these high charges and told them that he might have made a mistake in charging. A set of four would have cost me a similar amount.

So, I got a reply from the DAS Insurance that the Patrol man also charges his labour for replacing the coil and here is the letter sent by DAS:-

http://www.nijjhar.webspace.virginmedia.com/dassep15.jpg

Here is receipt of charges by AA Patrol:-

http://www.nijjhar.webspace.virginmedia.com/dasaasep15.jpg

I would appreciate your opinion please. My car registration Number in Y578MCD.

Could I buy warranty on my old car?

Do RAC gives a better deal than AA? I have found DAS Legal services are hopeless and I can’t understand why my Insurance Broker recommends me this company?

Rajinder Nijjhar