Jaguar XF 2.0 diesel 2009 - jaguar nightmare - rabbitsaddle

i recently stopped my car after seeing smoke billowing out of the back.

rang my local Jag dealer, had the car taken in, said it was an oil seal,mixing the diesel with the engine oil that had also soaked the catalytic converters, and sprayed all over the engine.

the work was carried out at an eye watering cost of £2,600. I had the car returned to me, after a week my wife could hear what seemed like a rattle coming from the engine, she also said it sounded a lot more noisy than before it had the work done.

I rang Jaguar again and asked was it safe to drive the car to them or would they need to pick it up, they said no problem to drive.

Received a phone call the next day he said "are you sitting down?" your car needs a new engine £6000, something wrong in cylinder 6.

i went in to see the service manager to say the car was fine before it went in the first time apart from the seal, they deny cusing any other problems, but then had the cheek to say, go onto the forecourt and choose a car and we will give you something for yours against it!!

I paid £15,000 for the car and now if i were to add the £2,600 and the £6,000 I am well out of pocket.

what i need to know is where do i go frome here, who takes responsibility?

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - craig-pd130

You need the exact details of what the original 'oil seal' fault was (the receipt for the work should have all this), and also the exact details of what the problem is with #6 cylinder - worn bore / broken piston ring / failed big- or small-end bearing, etc etc.

It sounds like the root cause is a lubrication failure, resulting either from oil loss, or oil dilution by diesel.

But first you need to establish exactly which seal failed originally, and what remedial work was done to fix it. Only then can you establish if the garage has been at fault.

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - gordonbennet

Thats not good, would appear XF, despite lots of people singing their praises, arn't lasting.

Mate of mine just had to have new cat on his, discovered as faulty apparently when they changed the cambelt, that was a £2k total bill too, seems to be a common theme developing, i won't let him know he's possibly going to be needing a new engine shortly.

Doesn't anyone repair/overhaul things any more apart from my fine old MB indy, soon as the slightest problem rears its head, ''that'll be umpteen £thousands for a new engine sir''...kerching.

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - rabbitsaddle
Many thanks for your reply, I will add more detail of what work was carried out in the first job
Jaguar XF 2.0 diesel 2009 - jaguar nightmare - oldroverboy.

It was before the XF arrived that I left working at the jaguar dealers, and although now I can afford a nearly new one or even a new one from one of the discounters, I would not go near one. Too much potential for big bills after warranty, and the XF has a long history of DPF problems.

Suggest you read the jaguar forums,

See costs for servicing and things like cambelt changes before anyone else buys!

Don;t forget the case of the city exec who had one for a 3 mile city commute and encountered the above problems, quite a splah in the papers at the time.

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - csgmart

. Too much potential for big bills after warranty, and the XF has a long history of DPF problems.

Like most people with DPF problems they bought the wrong car - modern diesels do not like lots of short journeys - it's not just Jaguar engines that have this trait and the blame lies with the dealer not quizzing the owner as the how they intend using the car.

Having owned an XF for 3 years and 75k miles I had zero problems with it and definately not DPF issues. It has been to date the best car I've driven by far. I'm not sure I would get one secondhand unless the price was right because repair bills will be high, but that goes for most cars out of warranty.

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - RobJP

The problem here is that we don't really know much about the car. It's a 2009, the owner bought it secondhand (for £15k, though we don't know when), and it's therefore probably done quite a high mileage before he's bought i (though, again, we don't know). We've also no idea if the car has been serviced properly (or even to Jag standards) or, if it is a high mileage car, or .... well, anything, really.

When and how was it bought ? If within the last 6 months, then it should be going back to the dealers if bought retail. If auction or private sale, then the owner is pretty much stuck.

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - rabbitsaddle
I bought the car secondhand from a reputable garage, not jaguar I might add.
I have had it only 6 months, it has covered 71,903 miles, before the current problems I had issues with the keys and the electronic boot release.

It has jaguar history up to 2012, then general garage history.

It has now been off the road another week, the previous work I will now list it was then off the road for a month.
This is what is on my jaguar invoice for the work carried out before the engine failure.

Description of goods/services
Investigate and report smoke from vehicle, excessive oil leak from oil seal on induction manifold/syst
Oil all over the engine/ cats leaking full of oil.
Engine oil level too high

Repairs.
Replace both cats
Inter cooler / oil ring manifold
Oil and filter change
Cleaned up engine oil leak
Carried out extended road test

Costs
Cast roll 5w 30 oil £69.95
Labour £528.00
Downpipe exh o/s £764.84
Downpipe exh n/s £742.56
2 gaskets £12.70
6 studs £9.44
O-ring £2.81
Nut x6 £9.80
Oil filter £9.62
Drain plug £5.88
Intercooler £186.34
Gasket x2 £8.27
Nut x4 £6.53

Total with some discount £2,495.00

This is as much info as I have
Jaguar XF 2.0 diesel 2009 - jaguar nightmare - craig-pd130

This is a best guess based on the list of repairs you posted.

I think the killer item is "engine oil level too high." It sounds like it's either been a) overfilled with oil at the service prior to the problems, which has popped the seal, or more likely, b) it's been trying unsuccessfully to regenerate the diesel particle filters over a long period.

The excess diesel being injected in the case of b) gets into the sump oil, raising the level and diluting it, reducing its ability to lubricate properly, which has caused rapid wear problems in the engine. The excessively high oil level has then popped the oil seal, covering the engine in oil.

To be blunt, I don't think there's much you can do in terms of claiming against anyone for this. It would be very difficult to prove the engine was overfilled with oil at a previous service.

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - RobJP

I have to agree with craig here. It sounds as though diesel has (by whatever means) contaminated the oil, and that has led to the failure of the seal.

Your best bet (but by no means guaranteed) would be to try to get the place you bought the car from to take at least some of the cost on board. As you can show that the car developed a major fault within 6 months of purchase, then they are very likely to be held liable if you did go down that route in the small claims court.

The matter is complicated by the fact that you didn't go back to them, but to a Jag main agent when the fault occurred, though.

One last point : do bear in mind that a Jag main agent is not interested in anything but fitting new parts - whether that be an engine, gearbox, mirror housing, etc. They don't want to fix, but replace. Another (independent) garage might have a much cheaper solution.

Good luck

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - bazza

Yep, you're with the most expensive option right now, a new motor through main dealer. If it were my car I would be trawling the web looking for a recon unit or a good used motor out of a wreck. Probably less than half your current quote. Then, maybe i would sell on depending on what was fitted. I would use a local indie for this work and they can be very flexible.

Also worth ringing around good auto workshops to get a quote to rebuild, new bearings, rings, etc in the traditional way- having established in a bit more detail what is wrong. Places still exist although they are scarcer these days.

Also think laterally, for example, it may take a bit of time to sort, can you use another car, borrow one, or even buy a £200 banger for a month or 2 and sell on or scrap.

Good luck and let us know how you get on.

Jaguar XF 2.0 diesel 2009 - jaguar nightmare - rabbitsaddle
I'd like to thank everyone for your input, it's been a real help.

If I don't get any joy with the main dealer I think I will try the rebuild option, spoke with a guy today who has 3 pristine jags, two old mk2's and an xj12 he has excellent experience in engine rebuilding.

I've also seen a salvaged engine on a website with 5000 miles on it for £3000

Thanks again guys