Cars ALL dirty - Main dealer stock - Orb>>.

Went to a main dealer with a friend this morning to view a car.

All the cars outside on display, both new and used all filthy on the outside. One had a note on the windscreen in what seemed to be white chalk paint 2 recalls to be done. Few of the cars had prices on them and on the dealer website none of the new lower spec models in THEIR price lists. one model with them was £7000 more than at a same spec pre reg in Glasgow .

Huh?

Friend said thanks but I'll fly to Glasgow from Stansted. we crossed the road to have a coffee and he put down a deposit over the phone, was told no need to come here we have a branch near you collect from there.

Cars ALL dirty - Main dealer stock - Steveieb

What marque was the dealership representing ORB?

Cars ALL dirty - Main dealer stock - Orb>>.

Seat.

Cars ALL dirty - Main dealer stock - Orb>>.

Yet the MG dealer nearby had all their cars spotlessly clean . Stopped to look as he saw a brand new ZS in the May promotion at£000's off.

I said at your own risk.. (so he didn't)

Cars ALL dirty - Main dealer stock - SLO76

Yet the MG dealer nearby had all their cars spotlessly clean . Stopped to look as he saw a brand new ZS in the May promotion at£000's off.

I said at your own risk.. (so he didn't)

Not much risk, it comes with a 7yr warranty. Though he’d certainly lose a fortune in it.
Cars ALL dirty - Main dealer stock - SLO76
I’ve mentioned a fair bit in recent years that dealers seem to have let standards slip. It used to be that approved used stock had to meet very high standards back in the 90’s. Ford and Vauxhall took ex fleet stock back to a central prep facility and cars were brought up to an excellent standard before being offered to dealerships. At Mitsubishi our approved used stock was checked by reps regularly for quality. If it wasn’t good enough it went to one of our used car sites.

Today I’m finding the standards of most used stock (approved or not) to be of a very poor standard. Honda in particular aren’t monitoring what their dealers are doing. We found it impossible to find a good used CRV when looking a few years ago at dealers within 70 miles. They all had little or no service history and/or poor paint repairs.

Mercedes seem to be holding up to a good standard, and our recent experience shopping for a VW ID3 showed up a good range of well prepared stock at VW dealers and the firm has the confidence to offer a 2yr warranty.

Vauxhall stock at our local dealer (AC) is poor, ditto all of the firms other local franchises. No wonder Toyota took the franchise off them.
Cars ALL dirty - Main dealer stock - Orb>>.

I walk the dog from home up to the Sports centre and sometimes pass the VW/Skoda dealer. next to the JLR dealer opposite the Toyota dealer. all spotless there. Further along about a mile is Mazda and Honda and a bit more Kia and BMW/Mini. all pretty tidy although the one thing I have noticed is that parking is poor in all of them. The SEAT dealer wasn't in Colchester..

Cars ALL dirty - Main dealer stock - bazza

Both my last 2 purchases from motor point have been immaculately presented, better than the main dealer offerings. I've not been aware of any drawback buying this way , although my Vitara was ex notability, however with full main dealer SH and obviously well looked after.

Cars ALL dirty - Main dealer stock - bathtub tom

I've noticed Motorpoint are much better presented than main dealer stock. They don't 'hide' the V5s neither.

Cars ALL dirty - Main dealer stock - Adampr

They clean them, photograph them and advertise them online, then stick them outside. If someone reserves online they'll go and get it, give it a clean and park it near the showroom again. They don't really seem to expect people to walk up and look at cars anymore.

Cars ALL dirty - Main dealer stock - Marlin1

What's the real cost of cleaning cars at a dealership?

If a dealer sells say 1,000 cars a year and has to employ someone on minimum wage to clean them then that's going to be about £22,000 plus another £2,000 in taxes, pensions etc that the firm has to pay, so cleaning each car costs £24 plus materials!

That's quite a saving across a busy dealership!

I get your point though, I would like to see a sparkling clean car if I were looking to buy.

Edited by Marlin1 on 03/06/2025 at 12:29

Cars ALL dirty - Main dealer stock - Engineer Andy

I suppose it does depend on the dealership's /franchise owners' management quality, but I'm getting the impression that many dealers in the current market are just not bothering, at least with ICE cars,m which are going like hotcakes for the most part, hence the inflated second hand prices and lack of deals for new ones. EVs are a different story, at least for private sales.

At a local dealer, there were two nice, second hand cars where a) they couldn't be bothered to list them on their website but weren't sold for a good few weeks, and b) one had no price sticker in the window. No way that second car would've hung around that long (about a month) sold but not collected.

Cars ALL dirty - Main dealer stock - Andrew-T

Most cars in a dealer's stock will be advertised online, with perhaps a few punters dropping in on the off chance as well. So I would assume that fresh stock would be made to look presentable and then left on display until someone shows an interest, which may take a while. If the weather is fine someone will lift the tailgates to attract attention.

What does an idle salesman do if no punters arrive ? shouldn't they wash a car or two ?

Cars ALL dirty - Main dealer stock - Orb>>.

Well, after a week or so of taking my friend around various dealers ( he hasn't got a car at the moment as it was written off ) I've enjoyed seeing the attitudes of reception staff in what we would call mid range cars from a 1.o litre arona up to an Ateca and the skoda and vw equivalents. Also Suzuki near the Seat dealer about 15 miles away.

Receptionists at entrance unfailingly polite, would you like help, couple of sales people "anything you'd like to know?

A fairly positive experience but he still hasn't decided but is tempted by a demo 74 plate 400 miles Ateca in se london at a very good price. Told him it'll cost lunch if we go plus dartford tolls.

One thing is that they are all keen to sell the finance more than the car...

Edited by Orb>>. on 04/06/2025 at 08:31

Cars ALL dirty - Main dealer stock - Andrew-T

On the general topic of dirty cars, it occurred to me recently that I see very few cars driving around which I would call 'dirty' in traditional terms. Back in the day, perhaps before car-washes run by immigrants were commonplace, some cars verged on grey or khaki, with areas cleared only by wipers. Does the paint on today's cars have special repellent characteristics ? Or are owners more concerned with appearance, or happy to visit those car-washes ?

Cars ALL dirty - Main dealer stock - Orb>>.

On the general topic of dirty cars, it occurred to me recently that I see very few cars driving around which I would call 'dirty' in traditional terms. Back in the day, perhaps before car-washes run by immigrants were commonplace, some cars verged on grey or khaki, with areas cleared only by wipers. Does the paint on today's cars have special repellent characteristics ? Or are owners more concerned with appearance, or happy to visit those car-washes ?

Ours get washed at home with a bucket of warm water and a very soft brush and sponge but also go to the jet wash nearby which is £2 for 5 minutes to rinse high pressure and jet wash wheels and wheel arches and use a soft washing up sponge to clean alloys then throw it away. glass is sprayed with white vinegar and dried off with kitchen roll after. I don't enjoy the sun showing on marks through the windscreen so that's a regular job.

One car wash at Asda is £30 for the Korando and another by Wickes is £18 wash & go, no drying.

Edited by Orb>>. on 04/06/2025 at 10:07

Cars ALL dirty - Main dealer stock - RT

Ours gets a professional valet every 2 months - and that's it - paintwork is still immaculate after 10 years.

Cars ALL dirty - Main dealer stock - paul 1963

I wash weekly come rain or shine, twice a year I use a fall out remover, claybar, polish and seal. Never use a sponge, dreadful things, noodle mitts are the way forward, one for the paint and one for the wheels.

Hand car wash places aren't called scratch and shines for nothing, never used one, never will.

Cars ALL dirty - Main dealer stock - Andrew-T

Ours gets a professional valet every 2 months - and that's it - paintwork is still immaculate after 10 years.

I'm impressed by the attention to appearance shown by some of our regulars, but I'm not convinced that enough of the public do likewise for me to notice a general lack of dirty cars ?

Cars ALL dirty - Main dealer stock - Engineer Andy

On the general topic of dirty cars, it occurred to me recently that I see very few cars driving around which I would call 'dirty' in traditional terms. Back in the day, perhaps before car-washes run by immigrants were commonplace, some cars verged on grey or khaki, with areas cleared only by wipers. Does the paint on today's cars have special repellent characteristics ? Or are owners more concerned with appearance, or happy to visit those car-washes ?

Ours get washed at home with a bucket of warm water and a very soft brush and sponge but also go to the jet wash nearby which is £2 for 5 minutes to rinse high pressure and jet wash wheels and wheel arches and use a soft washing up sponge to clean alloys then throw it away. glass is sprayed with white vinegar and dried off with kitchen roll after. I don't enjoy the sun showing on marks through the windscreen so that's a regular job.

One car wash at Asda is £30 for the Korando and another by Wickes is £18 wash & go, no drying.

Wot no shampoo & set or blow dry? ;-)

One of the good things about owning a silver-coloured car is that unless you're going through a muddy field, normal day-to-day dirt and dust doesn't appear to show that much.

Given the lack of 'official' car washes in my locale, I sometimes just take advantage of my parents when visiting and wash it there, making use of their garden hose. I wash my dad's car as a thank you.

All I do at my flat is keep the windows, mirrors and light lenses clean and let the rain do the rest.

Cars ALL dirty - Main dealer stock - mcb100
‘ What's the real cost of cleaning cars at a dealership?

If a dealer sells say 1,000 cars a year and has to employ someone on minimum wage to clean them then that's going to be about £22,000 plus another £2,000 in taxes, pensions etc that the firm has to pay, so cleaning each car costs £24 plus materials!

That's quite a saving across a busy dealership!

I get your point though, I would like to see a sparkling clean car if I were looking to buy.’

A lot of dealerships now don’t employ their own valeters, they’re subcontractors from an external valeting company.
Saves the dealership the HR hassle of what is a pretty transient workforce, but they may not know who’s turning up for work on Monday morning.
Cars ALL dirty - Main dealer stock - Ian_SW
‘ What's the real cost of cleaning cars at a dealership? If a dealer sells say 1,000 cars a year and has to employ someone on minimum wage to clean them then that's going to be about £22,000 plus another £2,000 in taxes, pensions etc that the firm has to pay, so cleaning each car costs £24 plus materials! That's quite a saving across a busy dealership! I get your point though, I would like to see a sparkling clean car if I were looking to buy.’ A lot of dealerships now don’t employ their own valeters, they’re subcontractors from an external valeting company. Saves the dealership the HR hassle of what is a pretty transient workforce, but they may not know who’s turning up for work on Monday morning.

I'd have thought most dealerships would need someone anyway (subcontractor or not) to provide the "free" wash and vac with every car they service. That must be many more cars per day than the stock turnover in secondhand sales.

I do wonder though whether the excessive compartmentising of jobs and departments (in most larger companies, not just car dealerships)is part of the problem. 30 years ago, quite a bit of keeping stock clean was probably done by the sales staff and management during quiet periods. I certainly remember seeing people in shirt and tie washing cars outside my local Volvo dealership I walked past on the way to school back then. I suspect that this approach is now only happening in the small independent places.

Cars ALL dirty - Main dealer stock - Warning

I have been to a couple of main dealers where the cars were filthy before being prepped. The back seat of one looked like a litter bin, with sweet, snack pieces and crisp wrappers everywhere.

Another car on offer was being used by a salesman as his personal car, even though it was part of the stock they were selling. When I arrived for my test drive appointment, having driven a long way, I was told the car was unavailable. The salesman claimed his colleague had put an offer on it, but I suspect they were using their sales stock as a personal car collection.

The biggest culprits for poorly-kept cars are people who lease them, especially those with children. They just don't care because they see it as a rental. McDonalds car park is full of people eating meals in their parked car. I never let anyone eat in my car, it's a strict rule!

The other place, I see car getting abused, is at local waste tip. I am shocked to see new model and expensive Mercedes pull up and start throwing out building rubble material, old wood timber with nails sticking out of it and dirty rouble covered stuff. It's baffling that someone would spend so much on a premium car but won't pay £200 to have their r****** properly removed.

Cars ALL dirty - Main dealer stock - Andrew-T

I have been to a couple of main dealers where the cars were filthy before being prepped. The back seat of one looked like a litter bin, with sweet, snack pieces and crisp wrappers everywhere.

That can sometimes have an upside. I remember buying (probably one of several 205s) where kids in the back seat must have amused themselves playing with Mum's purse. There were at least 20 pound coins under the seat ....