Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Chris Willsher

If you search the internet, there are lots and lots of posts telling of issues starting hybrid cars, in my case a Yaris Cross, where the 12v battery voltage is too low. The AA want to sell you a new battery and starts the car, telling you to visit your dealer. The dealer, charges the battery, says it passes all Toyota checks and you pay £30 for the privilege only for it to happen again soon afterwards. Third party videos on You Tube suggest that the Toyota test does not allow the battery to stabilise after charging and if you leave for a few hours, testing shows the voltage is too low. The battery would appear to be underrated in terms of capacity.

My wife has lost all confidence in the car and wants me to change it for a non-hybrid. Why the car could not be designed to allow the main hybrid battery to charge the 12v starting battery is beyond my knowledge as it does this once you start the car. Toyota seems to be oblivious to this issue and issues unhelpful advice about driving so many miles a week or leaving the car running in your drive for an hour in "ready" mode (could be illegal?).

I don't think this issue is limited to Toyota but there must be a solution? To suggest a solar trickle charger or similar is not the answer for a lady who is almost 80 years old and not mechanically minded. Serious questions need to be asked of Toyota who seem blind to the issue and continue to sell cars that would appear to be not fit for purpose.

Is there a practical solution? Should we pay to have a larger capacity battery fitted or would this invalidate the warranty? Can we get a sensible solution from Toyota whose reputation for reliability is being seriously harmed.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - bathtub tom

This has been widely discussed on the Toyota Yaris forum: www.toyotaownersclub.com/forums/forum/49-yaris-yar.../

It seems fitting a battery of different manufacturer than what it comes with may be the solution.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - skidpan

This has been widely discussed on the Toyota Yaris forum: www.toyotaownersclub.com/forums/forum/49-yaris-yar.../

It seems fitting a battery of different manufacturer than what it comes with may be the solution.

Except Toyota confirmed that fitting a battery of a different capacity (as suggested on the forum) would affect the warranty.

We intend to use our smart charger every week and keep the starter pack handy.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - FiestaOwner
We intend to use our smart charger every week and keep the starter pack handy.

For 18 years, I didn't use my car for work (not even for commuting). My car sat unused through the week and was normally only used at weekends. Never had any starting or battery issues. Never used a jump pack or charger.

Surely you shouldn't have this issue with a modern hybrid, even if it's only used a couple of times a week.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - skidpan
We intend to use our smart charger every week and keep the starter pack handy.

For 18 years, I didn't use my car for work (not even for commuting). My car sat unused through the week and was normally only used at weekends. Never had any starting or battery issues. Never used a jump pack or charger.

Surely you shouldn't have this issue with a modern hybrid, even if it's only used a couple of times a week.

Agree you shouldn't but it seems its normal for all Toyota hybrids. Instead of the Yuasha battery they now fit one called the Mitlu which seems to be r******.

Never had an issue with our Superb PHEV in 3 1/2 years (fingers crossed) but when we went to look at a Kia Niro (hybrid) the battery only managed to unlock the car (demonstrator) and it was then dead. Salesman said press the button under to dash which transferred enough charge in about 3 seconds to get it going.

Apparently the batteries on these Toyota hybrids are small and not too powerful since they don't have to churn the engine etc, its only enough to get it to realise its a car. But after a few days the drain from car systems drains them enough to make the car a non-starter.

The "experts" on the forum say that fitting a higher capacity battery will sort it and from experience it has worked for me in the past but Toyota say fitting a battery with different capacities to the original will affect the warranty.

I tend to believe Toyota rather than an internet "expert" who assures people spending £120 is fine.

There is a "mode" on the car called "ready mode" which charges the battery with the car sitting on the drive, road etc without actually driving it. Trouble seems to be the cars needs to be turned on and in the hour it takes the engine will restart several times. IMHO not a great idea leaving your car in this mode, would be likely to go missing and insurance would almost certainly not pay out.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - TheVoiceOfThePeople

It would appear driving the car for over an hour does not guarantee the car will start if it is then left for 24 hours in near zero temperatures. I've found mine unable to start three times in recent weeks. Toyota now appear to have a designated person at their showrooms to tell you the battery is fine and that Toyota recommend the required annual milage is more than 3000 from the 2022 model onwards to prevent the problem occurring. Tough if you do less than this. They don't write down what you are telling them so maybe they are wary of legal action. I'm using more petrol than I did with my old petrol Yaris. If people are being compensated for buying diesel cars then there must be a strong case for those buying hybrid cars expecting to have lower running costs. AVOID TOYOTA

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Steveieb

Thanks for posting this Chris as a warning to those of us who are retired and see the Yaris Hybrid and Honda Jazz 2022 onwards as the default choice.

Incidentally my work colleague has had exactly the same problem with his Honda Civic 2022 new model and keeps a small jump starter at the ready! Must be anxious time when you return from a fortnights holiday in December to collect the car only to find it won’t start !

Does this affect the Yaris Hybrid , not the Cross version ? As I haven’t heard any reports about this ?

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Lee Power

There is an official Toyota 12 volt battery testing procedure that dealers have to follow before the customer can get a replacement 12 volt battery fitted under warranty.

I've seen reported of Yaris, Yaris Cross, Corolla & C-HR hybrids suffering from 12 volt battery issues.

Some owners fit battery conditioners / chargers using a quick connector & plug in to top the 12 volt battery up.

Other owners put the car in READY mode so the hybrid system charges up the 12 volt battery - obviously dont leave the vehicle unattended while doing this.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - gordonbennet

For all the years i've driven those of us with some common sense have fitted the biggest capacity good quality we could find battery when battery replacement time came, if there was a Diesel verison of the vehicle and space allowed then thats what we'd fit.

Is this from the horses mouth re affecting warranty if you fit a better battery, or hearsay.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - madf

Thanks for posting this Chris as a warning to those of us who are retired and see the Yaris Hybrid and Honda Jazz 2022 onwards as the default choice.

I

Google "Honda Jazz Mark 4 brake failure" A Manufacturing Defect.

Been the subject of recalls in Japan and elsewhere.. not in UK..

Until it has I would not buy one or any other Honda car as the faulty part is common to many.

Thank you sir/madam.. out of warranty so £2500 to repair.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Heidfirst

TheVoiceOfThePeople, has your car had the DCM update that addresses at least some of this 12V issue?

Also, imo it's not unreasonable for a Yaris Cross to use more fuel than a Yaris.

Edited by Heidfirst on 04/12/2024 at 16:04

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Big John

It would appear driving the car for over an hour does not guarantee the car will start if it is then left for 24 hours in near zero temperatures. I've found mine unable to start three times in recent weeks. Toyota now appear to have a designated person at their showrooms to tell you the battery is fine and that Toyota recommend the required annual milage is more than 3000 from the 2022 model onwards to prevent the problem occurring. Tough if you do less than this. They don't write down what you are telling them so maybe they are wary of legal action. I'm using more petrol than I did with my old petrol Yaris. If people are being compensated for buying diesel cars then there must be a strong case for those buying hybrid cars expecting to have lower running costs. AVOID TOYOTA

Never had a battery issue with my 2024 Swace hybrid , aka Toyota Corolla. It is fitted with a Varta 12v battery under the bonnet that looks like a normal sized car battery. After reading some of the comments I'll carry a starter battery pack just in case.

Re expecting lower costs - all I can say is WOW although is it wrong that I'm a little disappointed that my mpg has dropped to low 60's mpg now it's got colder!! During the summer it was averaging late 60's mpg with the odd long run getting over 70mpg.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - gordonbennet

Found myself looking round this couple of days ago, on the face of it fair value for very low mileage.

www.progressmotorgroup.co.uk/used-suzuki-swace-nor...3

I thought the bhp figure for these was something like 122.

Also noticed some Vitara badged hybrids that appeared to have a manual gearbox, how does that work with hybrid drive, i assumed hybrid would be fitted with some sort of automated drive system.

Edited by gordonbennet on 07/12/2024 at 12:12

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - FiestaOwner

Also noticed some Vitara badged hybrids that appeared to have a manual gearbox, how does that work with hybrid drive, i assumed hybrid would be fitted with some sort of automated drive system.

Just looked up the Specs on the Suzuki website.

The Vitara is available as a "Full Hybrid" or a "Mild Hybrid". The "Full Hybrid" has an automated 6 speed gearbox. The "Mild Hybrid" has a 6 speed manual gearbox.

cars.suzuki.co.uk/new-cars/vitara/

Afraid it's the car manufacturers using confusing terminology by badging everything as being "Hybrid".

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - gordonbennet

Just looked up the Specs on the Suzuki website.

The Vitara is available as a "Full Hybrid" or a "Mild Hybrid". The "Full Hybrid" has an automated 6 speed gearbox. The "Mild Hybrid" has a 6 speed manual gearbox.

cars.suzuki.co.uk/new-cars/vitara/

Afraid it's the car manufacturers using confusing terminology by badging everything as being "Hybrid".

How does the hybrid drive work in practice, i presume the petrol engine is running all the time and the hybrid 'assists acceleration and recovers power to the hybrid battery during overrun and braking.

Don't suppose you can drive the electric motor only through the manual box.

Edited by gordonbennet on 07/12/2024 at 13:24

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - paul 1963

The mild hybrid is also available with a auto box...

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Big John

Afraid it's the car manufacturers using confusing terminology by badging everything as being "Hybrid".

True of many Suzuki models but the Swace and the Across are proper Toyota hybrids. The Swace is (now was) built alongside the Corolla. The Swace frequently drops to motor only. I really rate the Toyota hybrid gubbins so wanted that in a car if possible, the fact they were stopping the Swace allowed me to do that affordably.

Edited by Big John on 07/12/2024 at 16:14

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Big John

Found myself looking round this couple of days ago, on the face of it fair value for very low mileage.

www.progressmotorgroup.co.uk/used-suzuki-swace-nor...3

I thought the bhp figure for these was something like 122.

The Toyota 1.8 hybrid drive gear pre 2023 is 122 bhp (engine + motor) and 2023+ is 140bhp.

Edited by Big John on 07/12/2024 at 16:29

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - gordonbennet

The Toyota 1.8 hybrid drive gear pre 2023 is 122 bhp (engine + motor) and 2023+ is 140bhp

That was my belief, in the car details i linked it mentions 100hp so thought i'd ask in case there's a low powered model probably best avoided.

I understand the name of the model changes which denotes whether its the 122 or 140 version.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Heidfirst

Found myself looking round this couple of days ago, on the face of it fair value for very low mileage.

www.progressmotorgroup.co.uk/used-suzuki-swace-nor...3

I thought the bhp figure for these was something like 122.

If you look you should be able to find better deals than that.

The 23MY updates (adopting the 5th gen hybrid) improved the power output to 138bhp but dropped the 0-60 time by something like 2 seconds.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - skidpan

Since its introduction in 2019 there has been no badging on any Corolla that confirms its power output.

The only easy to spot difference has been the 2 litre ones get twin pipes that are visible from the rear whereas the 1.8 models have an exhaust terminates downwards under the rear bumper and are not visible from the rear.

The post early 2023 updates look no different to the earlier cars so to confirm what output the car has (2 litre or 1.8) the buyer needs to view the V5C which shows the output in kW (easy enough to convert).

If the seller claims its a 138 PS but will not show you the V5C walk away, its obvious that the salesman is a liar.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Steveieb

So the Swace is a Corolla Hybrid built presumably alongside the Toyota at Burnaston. And Mazda has an equivalent of the Yaris hybrid .

So what other hybrid cars do Toyota make for other marques ?

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - skidpan

None as far as I know but some say the hybrid technology in a Ford Kuga is Toyota.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - paul 1963

A lot of the electric gubbins in a E Berlingo are toyota....

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Big John

So the Swace is a Corolla Hybrid built presumably alongside the Toyota at Burnaston. And Mazda has an equivalent of the Yaris hybrid .

So what other hybrid cars do Toyota make for other marques ?

Suzuki Across is a Toyota RAV4 in drag.

Toyota Yaris Cross (2023 model) - 12v battery issues Hybrid - Big John

Since its introduction in 2019 there has been no badging on any Corolla that confirms its power output.

The only easy to spot difference has been the 2 litre ones get twin pipes that are visible from the rear whereas the 1.8 models have an exhaust terminates downwards under the rear bumper and are not visible from the rear.

The post early 2023 updates look no different to the earlier cars so to confirm what output the car has (2 litre or 1.8) the buyer needs to view the V5C which shows the output in kW (easy enough to convert).

If the seller claims its a 138 PS but will not show you the V5C walk away, its obvious that the salesman is a liar.

Re the Toyota 1.8 changing power circa 2023 another clue that can be found online on the Gov vehicle enquiry site vehicleenquiry.service.gov.uk/ is the CO2 value. The 122 version is sub 100g/km whereas the 138 bhp/140ps version CO2 value is very slightly higher at 102g/km. NB The power values include the electric motor contribution.

The 2.0 is a very different engine having direct and port injection and can easily identified by the battery being in the boot whereas with the 1,8 Corolla the battery is under the bonnet.

Edited by Big John on 08/12/2024 at 22:03