Our local Kia dealers, Underwoods did all they should have done for my 2nd service on he Kia service plan, did not charge extra for brake fluid change or pollen filter, and properly valeted the car (getting all the doghair out too), and brought me a nice cup of coffee. shame it was in a disposable unrecyclable paper cup. (but that is not a complaint) They are doing well with service reception staff who are prepared to say "don't know" and find out.

However, on the day, nobody came. I waited in all morning, eventually phoning to find out what had happened.

Unscheduled morning to write your next sermon then :-)

Since moving to France we have used our nearest Honda car dealer for servicing about 30 miles away.

They are a branch of a bigger dealer and have a staff of about 3.

The workshop foreman Phillipe is in charge of himself, there is a lady in the office/reception and there is a bloke in a suit who wanders around looking like a salesman.

Brilliant service - we just borrow one of the old bangers they keep for running around in to go and get a bit of lunch while the service is being done, no paperwork, no signing for it.

They sorted out the slipping clutch on our previous car, the Civic, right at the end of the warranty period. I asked if there would be a problem with getting the warranty approved, Phillipe drew himself up to his full height and said "If I say it's a warranty claim - it's a warranty claim"

Can't speak too highly of them!

I have 2013 CR-V 2.2 I-DTEC EX that I bought from Honda Southport - Cox Motor Group - and I have found them to be excellent. I took out the five year servicing offer for £500 when I bought the car. Unfortunately, my next service will be the last under this offer.

My car gets booked in for its service and I get a loan car and my CR-V has a valeting before it's returned to me. I cannot fault this dealer.