Dealer won't pay to fix faulty roof on Astra Twintop

I recently bought a Vauxhall Astra Twintop from a local dealer. The car was sold with a warranty that (the dealer said) covers the folding roof. Within a month of ownership, the folding roof mechanism failed. The warranty firm has told me that the roof is not covered and the dealer is refusing to pay for the repairs. What are my rights?

Asked on 26 September 2016 by Captain Slog

Answered by Honest John

Yes. Unless the dealer can prove that you did something that caused this problem, the dealer is responsible for this and remains responsible for it for six months from the sate of sale. See: www.honestjohn.co.uk/faq/consumer-rights/ Once he knows you know the rules he will probably pay up.

Tags: legal and consumer advice convertibles

Similar questions

Part of the convertible roof on my new car has broken off - where do I stand with getting this fixed?

I bought a Mini Cooper S convertible recently and within a week, an interior cover running across the width fell off. I took it to a garage and found out that the clips are broken and the garage is unable...

Convertible roof problems - what are my rights?

I have bought a 2007 Alfa Romeo Spider for £8000. Today, after driving for the first day with the roof down, I got the following message : "Temporary roof failure" and the roof would not close fully. It...

Which hard top convertible do you recommend?

I am looking to buy a hard top convertible. The Volkswagen Eos is a bit big, so I am considering a three or four-year-old Renault Megane 1.6 or Vauxhall Astra 1.6/1.8. Have you come across any problems...

Related models