Advice on recall notification
I have a Jeep Patriot 2011. Yesterday it started leaking coolant and the water pump was making a grinding noise. Dropped it off at my local mechanic to look at. The same day I get a call from the Jeep Dealer I bought it off to say I had not responded to a product recall regarding coolant hose leaks ! When I spoke to my mechanic he tells me its £600 + VAT to repair! I did not receive any recall/notification from the Dealer/Jeep previously, I checked with Jeep today they say its not a recall but a maintenance notification and was sent to first Registered keeper (which turns out was the dealer that sold it new) in July. Do you think I have a claim on Jeep or the Dealer for not notifying me ?
Asked on 17 September 2015 by rrowlings
Answered by
Honest John
If you have always had the car serviced and maintained by Jeep dealers, yes. If you have not had it serviced and maintained by Jeep dealers, no, simply because they would not know where the car was or who owned. The only time the DVLA database is used for recalls is for safety recalls by DVSA/VOSA. If this is a diesel then it has a VW 2.0 TDI engine that needs a new timing belt, timing belt tensioner and waterpump every 4 years anyway.
Similar questions
I had an accident whilst driving my Audi A3 and have now received a letter regarding a safety recall for NOx emissions. The letter states that until the safety modification has been carried out, I must...
Recently, I had an issue with my Volvo V50's fuse box/electrics smouldering causing smoke to enter the cab and the fire brigade being called. The car is now a write off and the insurance company will not...
The gas operated struts on the boot of my 2012 Volvo XC60 are starting to fail, making a groaning noise. To replace them at a Volvo dealership is in excess of £500. A check on the internet reveals this...
Related models
.jpg?width=115&height=75&rmode=crop)
Value for money. Plenty of kit. Decent drive on the road and very capable off it.
Elsewhere on 
.jpg)
