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How can we get bird droppings off our Range Rover Evoque's paintwork?

My wife's Range Rover Evoque is only a few months old. We found some bird droppings on the car that, after attempted cleaning, did not remove the matted look. We took it back to the dealer who, to our great surprise said it was not his problem. This was a £47,000 car and the fact it can't withstand bird droppings left on the car for less than a few hours is not his problem? Outrageous, wouldn't you agree?

Asked on 19 October 2013 by SG, Bishops Stortford

Answered by Honest John
Get it to a decent bodyshop. The (strange) reason for the problem is actually the different temperature of the paint under the dropping from the surrounding paint. By heating the paint surface, a good bodyshop can usually get rid of the mark. It was fashion-conscious overkill to pay £47,000 for an Evoque, nothing to do with buying “quality”. But you can't blame Land Rover for the standard of the finish. That came from an EC environmental Directive demanding water-based paint.
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