Reversed into post due to failty parking sensors - can I sue the dealer? | Ask Honest John

Reversed into post due to failty parking sensors - can I sue the dealer?

My new Mercedes-Benz E-Class has suffered bodywork damage after I reversed into a post. The parking sensors on the car stopped working and I didn’t know the obstruction was there, hence I hit it.

I took my car into my local dealer, but they said the parking sensors are mere ‘aids’ and shouldn’t be the sole judge for distance. What are my options?

Asked on 17 October 2013 by G Roberts

Answered by Honest John

Sue whoever sold you the car to fix the fault. Start with www.moneyclaim.gov.uk

Tags: paint and bodywork legal and consumer advice parking sensors technical issues

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