Gearbox issues with a brand new Ka

I have recently purchased a Ford KA 2012. It has a gear change problem from 4th to 5th that is a synchro mesh mis-alignment? I have been told they are going to fit a new gearbox, but there isnt one in the country and is on back order?
Is this likely to be a fob off or true? Should I be worried? I have been waiting two weeks already.
The vehicle has only done 1000 miles during 6 months.

Asked on 20 September 2012 by MrsACM

Answered by Honest John
Never heard of specifically that before. But failures of transmissions in small cars can occur. This actually has a FIAT engine and transmission as it it basically a rebodied 500.
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