Thanks to the RAC for a very competitive renewal quote.

I recently rang the RAC to change my payment details on my annual breakdown cover. Having been with them for a number of years, the cost was already reduced to £53 - but they then gave me an additional £15 discount for 'low usage'. In fact, I have never used them but I still thought it was excellent customer service. I was, after all, ringing up to renew my payment anyway.

Asked on 30 July 2011 by DH, Banstead,

Answered by Honest John
That's very customer friendly. And the complete opposite to some recent experiences. Let’s hope it’s not an isolated experience
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