Why doesn't my Mercedes-Benz E Class have an up-to-date sat nav disc?
I have a Mercedes-Benz E320 CDI estate, which I bought six months ago when it was two years old. I am very pleased with the car in every way apart from the satnav. I am used to satnavs taking peculiar routes, but on a trip to the Forest of Dean, this one took me to the wrong place twice. I contacted Mercedes-Benz who were quick to reply and very helpful. They initially asked me what the version of the disc was which I would find in the CD auto-changer. However there was no disc. They then came back to me with the part number of the latest version. I did say that as the car was still within warranty, could they just send me a disc, but that was turned down. I think a new disc is over £200, so do you think that if I go back to the (main) dealer who sold me the car, I would have any case to get a free replacement or one at a reduced price?
Asked on 12 June 2011 by SR, Thakeham
Answered by
Honest John
This will be a W211 with the old system, not the hard disc system that is capable of being programmed to find a 7-digit UK postcode. The Navteq discs are always out of date by a varying period, depending on when the data in them was digitised. Late W221 S-Class, all W212 E-Class and late W204 C-Class are fitted with satnav that can find 7-digit UK postcodes or can be reprogrammed to.
Tags:
sat nav
electrical faults
Similar questions
I have a 2008 Mercedes-Benz ML 420CDI, which has had an intermittent satnav function for several months. After prolonged diagnostic testing at the local MB dealer they replaced the antenna at considerable...
My 2009 Skoda Superb is four years old and out of warranty. A couple of months ago the Columbus unit (radio, satnav, Bluetooth, etc) ceased to function. The local Skoda dealer said he had never heard of...
My TomTom Go 700 won't Go. I bought it about five years ago and have used it very little, maybe three or four times a year, but I've found it an invaluable aid (and safety feature) for detailed navigation...
Related models
Excellent range of refined engines. Comfortable long distance car. Superb ride quality. Models from 2006 are much improved and more reliable.
.jpg)
