Can I sue over a penalty charge notice?
I have received a penalty notice but did not park in their car park. They claim I parked between 7.35am to 4.45pm. I did park between 6.50am and 7.30 on a public highway adjoining the car park. I then went home and returned at 16.45 but didn't park in the car park or the highway. I merely tunned around in the splayed area in front of the carpark which forms part of the public highway and is not part of the car park. The photos they have provided just show the front of my car they do not show me parked up in their car park. I would like to sue them in the small claims court because the charge notice has been issued dishonestly, recklessly and without justification. Can I do this?
Asked on 27 May 2025 by ROBERT JAMES SHEARD

In brief, there is a process you need to follow in order to get the ticket overturned. Firstly you need to follow the appeals process which should be explained on the penalty notice. Include any evidence you have to back your claim that you did not use the car park. If this is unsuccessful you have the option to take your appeal to a tribunal. However it is important to follow the correct process for the type of ticket you have - PCNs are issued by local authorities, whereas car parks run by private companies are not allowed to call them Penalty Charge Notices. You can read our guide to challenging a parking ticket here - www.honestjohn.co.uk/advice/driving-advice/parking.../
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