I've ordered a new car but am now concerned it may be cancelled?

I have just purchased a new car from a large dealership and have a copy of the signed agreement which shows an expected delivery in 8 weeks time. I happened to be on the dealers website and tried to look for the model that I bought but there is a message saying that deals are currently unavailable for the model purchased. Have you seen this in the past and how do I proceed?

Asked on 11 April 2023 by Jim Brown

Answered by David Ross

If you have a signed agreement then that would suggest your order has been placed. The fact that deals are no longer available for this car may just mean that you have secured one of the last available models. If you have any doubts you should contact the dealer and ask them to confirm that your order is still in place and the expected delivery time.

Tags: new car deals ordering a new car dealer

Similar questions

I was offered a £2000 discount on a new car - is the dealer allowed to reduce this discount because of VAT?

I just purchased a new car and was offered a dealer discount of £700, plus a dealer partner discount of £1300, making a total of £2000. The invoice shows a reduced amount, which when queried, was advised...

I bought a £41k for £35k - am I liable for the premium tax?

I read with interest your answer about a car which although listed at above £40k, was purchased below the tax premium limit. I have recently purchased a Nissan Qashqai which is listed at over £41,000....

Is there a drawback on this Hyundai i30 estate offer from Drive The Deal?

This, I think, is exactlty what my wife is looking for . . . Drive the Deal quoting £10450 for this vehicle (down from £17k). It is a 2011 model, so it's a new car or pre-registered. Are there any drawbacks?...