I'm pursuing a claim for repairs due to contaminated fuel. Do you have any advice?
Any advice on pursuing a claim related to repairs associated with a contaminated diesel issue? The retailer is claiming that no other reported issues have been raised and that their own test records indicate no issues.
Asked on 18 June 2021 by John Alan Slater
Answered by
Dan Powell
You'll need to be able to prove that you paid for diesel/petrol and either got contaminated fuel or the wrong fuel. Your receipt should clearly show that you bought the correct fuel. The next step would be to have the fuel examined and the contamination identified.
Proving the garage is guilty will be difficult without other complaints. For example, if you have run the tank low, it's possible the contaminate has been in the tank for some time and sat at the top of the fuel. This means the contamination may have come from somewhere else and the garage in question is entirely innocent.
Proving the garage is guilty will be difficult without other complaints. For example, if you have run the tank low, it's possible the contaminate has been in the tank for some time and sat at the top of the fuel. This means the contamination may have come from somewhere else and the garage in question is entirely innocent.
Tags:
fuel contamination
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