Obsessed with smutt

I understand you have recently written on the subject of DPFs. My particular experience of the current X-Trail diesel (and my ongoing quarrel with Nissan) is that the first time the warning light came on, the self-cleaning system worked, but the second and third time it didn't. As the X-Trail is still under guarantee, the dealer regenerated the filter at Nissan's cost at the second incidence, but refused the third time. In conversations with the dealer and with Nissan Rickmansworth, Nissan took the line that it is not a warranty issue and the first cleaning was a favour. The second, despite my protests, cost around £165 and lasted more than a working day. The explanation is operating conditions: either my driving style or my local roads, which do not allow speeds much over 40 mph. I counter that there is nothing about this in the driver’s manual - only what to do when the warning light appears, and that additional operating costs currently running at £165 per month make the car unfit for my purpose. Apart from any advice you may be able to give regarding my approach to Nissan, I wonder if you have broader information on the car industry's problems with the fairly recent introduction of DPFs and their warning and self-cleaning systems?

Asked on 21 August 2010 by PE, via e-mail

Answered by Honest John
Odd one, this. Some owners are having terrible problems with X-Trails fitted with the 2.0 litre Alliance diesel and DPF. Most have no trouble at all. But if you ever do a succession of short runs from cold you are actively preventing the system from functioning properly. What a DPF does is collect particulates on start up, then burn them off when the engine and filter get to temperature later in a car's journey. If there is no 'later' they don't get burned off, the filter clogs up, and the extra fuel injected to create the heat in the DPF dribbles down the bores and dilutes the sump oil (potentially leading to engine failure). This (and ESP) are perfect examples of EC Directives applied to vehicles and technology then rushed into production and do not actually work properly. 2nd and 3rd generation ESPs and DPFs may be bug-free. Meanwhile the public have been forced to become guinea pigs to their great expense.
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