I received a parking charge notice at a services for overstaying - but I didn't realise there was a time limit?

I recently received a parking charge notice from Parking Eye for 21 minutes over their two hour time. I didn't realise there was a time limit. Do I need to pay?

Asked on 28 September 2018 by CO

Answered by Honest John
I'm sympathetic. Motorway service areas are supposed to be 'places of refuge'. Unfortunately, under the Supreme Court ruling in Beavis v Parking Eye 4-11-2015, parking operators are entitled to impose "reasonable" penalties for breaches of their terms and conditions, so best to pay the £60. There is a private members bill afoot to change this, second reading to widespread cross-party support in February 2018, but parliament has more on its mind at the moment.
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