I received a parking charge notice at a services for overstaying - but I didn't realise there was a time limit?

I recently received a parking charge notice from Parking Eye for 21 minutes over their two hour time. I didn't realise there was a time limit. Do I need to pay?

Asked on 28 September 2018 by CO

Answered by Honest John
I'm sympathetic. Motorway service areas are supposed to be 'places of refuge'. Unfortunately, under the Supreme Court ruling in Beavis v Parking Eye 4-11-2015, parking operators are entitled to impose "reasonable" penalties for breaches of their terms and conditions, so best to pay the £60. There is a private members bill afoot to change this, second reading to widespread cross-party support in February 2018, but parliament has more on its mind at the moment.
Similar questions
Yesterday I got stuck at Clacket Lane services on the M25 as there was an accident and it was gridlocked. I stayed at the services for about three hours. Am I likely to get a penalty ticket and can I challenge...
My wife and daughter met at the Welcome Break services at Charnock Richard North on 22nd September so my daughter could pass over some of her belongings which we would take to her student house. My wife...
I recently received a parking charge notice from parking eye at burtonwood services on the M62. This was not a pay and display car park and it was dark so the driver could not be identified. After looking...
 

Ask Honest John

Value my car