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Worn out used cars 10 Aug 2011 (Ask HJ)
I bought a Rover 75 from a dealer 3 weeks ago and a garage check told me that the track rod ends were worn and need replacing. The dealer told me that... -
Is it smart to get warranty cover on a used car? 22 Mar 2018 (Ask HJ)
I own a 2009 Mercedes-Benz CLC with 23,500 mile on the clock. It has full service history (mainly dealer servicing). I'm thinking about taking out warranty... -
Used car warranty - what does it cover? 17 Dec 2012 (Ask HJ)
I recently purchased a 2006 Audi A4 Avant quattro £8500. It was 34 days ago, and as of two days ago, the DPF light has come on and won't go off. And now... -
Used car warranties 8 Dec 2011 (Ask HJ)
I purchased a Fiesta from a used car dealer 7 weeks ago - last week the car started cutting out on me and, cutting a long story short, the car needs a... -
Used car has had its warranty invalidated - what can I do? 15 Sep 2013 (Ask HJ)
I have just purchased a 2010 KIA Sportage from an authorised dealer; however, the state of the seven year warranty is starting to worry me. Looking at... -
Dealer Warranty 21 Apr 2011 (Ask HJ)
I have purchased a used Audi from a local dealer. They offered a three-month full warranty with the vehicle. Unfortunately the car has been back... -
Can we reject a faulty car within six months of purchase despite the 3-month warranty expiring? 13 Jun 2010 (Ask HJ)
We recently bought a car which has caused us nothing but grief and the dealer gave us a 3-month warranty. The car started playing up after the warranty... -
Which warranties are best in terms of cover and cost? 8 Jan 2021 (Ask HJ)
I'm considering buying a BMW X1 diesel, auto, 4-wheel drive SUV, first registered in March 2017. The new car warranty has expired. The car will be used... -
Replacing brake pads on a Renault Clio when the car is still under warranty 6 Dec 2011 (Ask HJ)
My Renault Clio is still under warranty and needs new brake pads. Would having the work done somewhere other than a franchised Renault dealer invalidate... -
Can I use an independent garage to service my car and maintain the manufacturer's warranty? 2 May 2017 (Ask HJ)
Can I use an independent garage to service my car and maintain the manufacturer's warranty? -
DO I have to use an approved dealer to preserve my warranty? 4 Dec 2013 (Ask HJ)
Do I need to use a Volkswagen dealer for a first service to preserve my Passat's warranty? -
Warranty issues with used car 19 Oct 2015 (Ask HJ)
I bought a Freelander in Sep but less than two weeks after two wheel bearings have gone, warranty company refuse to cover costs, the garage we purchased... -
Does the Consumer Rights Act apply to low value used cars? 1 Mar 2018 (Ask HJ)
The Consumer Rights Act applies to used cars as well as new cars, but is there a fixed point at which the car's price is deemed to be too low for the Act... -
Our used car developed a fault - is the dealership liable or the warranty company? 20 Jul 2018 (Ask HJ)
My daughter recently purchased a 2009 MINI Cooper from a small dealership. At the same time she purchased an extra nine months warranty to the three months... -
Should I purchase an extended warranty for our Chevrolet Matiz? 9 Mar 2013 (Ask HJ)
The manufacturer's warranty on our Chevrolet Matiz 995cc model expires at the end of March. I was wondering if it is worthwhile buying a used car warranty... -
Is a manufacturer warranty still valid if a car is serviced outside the dealer network? 14 Jan 2022 (Ask HJ)
I am trying to help a friend concerned that a franchised dealer might try to rip him off by demanding the vehicle has its first service done by them to... -
Can I have my 1-year-old Hyundai serviced locally without affecting the warranty? 29 Jun 2010 (Ask HJ)
I have just bought a 1-year-old Hyundai from a main dealership that is over 40 miles from my home address. Do I have to to use the dealership for servicing... -
Jaguar extended warranty - is it worth it? 6 Oct 2012 (Ask HJ)
My 2012 Jaguar XFd S is three-years old soon and I have been offered an extended warranty by Jaguar. My question is are there any known major failures... -
Should my daughter buy the Ford Platinum Warranty with her used Fiesta? 5 Sep 2010 (Ask HJ)
My daughter is buying her first car, a three-year-old Ford Fiesta 1.4 Zetec with Sport and Tech Packs. The dealer is offering her the Ford Platinum Warranty... -
Is the DPF in a Volkswagen Golf covered under warranty? 5 Jan 2013 (Ask HJ)
Is the DPF in a VW Golf covered under warranty? Car now in limp mode after the DPF did not regenerate. After doing what was recommended in manual,...