Showing results in Ask HJ [Show all channels]
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Dealer hasn't fixed damage on used car - can I reject it? 12 Oct 2021 (Ask HJ)
I recently viewed a used Mazda 6 with a price of £7690. I agreed to pay the full asking price. The dealer offered a 12-month MoT, service and six month... -
Is my used warranty legal? 15 Mar 2014 (Ask HJ)
I have just collected a second hand Vauxhall Corsa from our local car dealership and have been given a 'six month specific warranty'. The warranty details... -
Is a replacement fly wheel covered by my warranty? 14 Jan 2022 (Ask HJ)
I bought a used 2017 Audi A6 Avant in April 2021 with 29,000 miles on the clock from a main dealer. It's now January 2022, the car has a mileage of 45,000... -
New cars with seven-year-warranties - are they as good as they sound? 16 Nov 2020 (Ask HJ)
How good are these seven-year-warranties? -
Crankshaft bolt dropped out 5 months after buying used VW 3 Oct 2011 (Ask HJ)
I bought a 2007 VW Golf GT TSI in March11 (48k miles) from an independent dealership. I am now faced with a large repair bill (new cylinder head) after... -
Engine flush has damaged my car and invalidated the warranty - what should I do? 31 Aug 2021 (Ask HJ)
I have a 2019 Renault Captur 1.5 dCi. I bought it with 11,000 miles on the clock in July 2020. Recently, I had it serviced at an independent garage. The... -
Engine failure after 3 months - what should I do? 28 Sep 2016 (Ask HJ)
I bought a used Toyota Corola two and a half months ago. The car was sold with a three month warranty and cost £2750. This week the engine has failed,... -
Is buying a used car from a main dealer a safe bet? 2 Sep 2020 (Ask HJ)
My cousin wants to buy a secondhand Kia Picanto for her 17-year-old daughter. They've decided they want the higher-spec 2 model. Their budget is £6500-7000.... -
Electric vehicle battery warranty 30 Sep 2016 (Ask HJ)
I recently bought a Peugot Ion electric vehicle, 3 years old but with very low mileage. I am generally delighted with the car but disappointed with the... -
The air con has stopped working in a used car we bought two months ago - what are our rights? 13 Apr 2017 (Ask HJ)
My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working.... -
What should I look out for when buying a used electric vehicle? 21 Jun 2020 (Ask HJ)
I can't afford a new electric vehicle, but would like to buy used. What should I look for that is different to buying a traditional combustion engine vehicle,... -
Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do? 18 Jun 2021 (Ask HJ)
I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The... -
Does extended warranty cover wear and tear? 18 Sep 2016 (Ask HJ)
I have had a used Nissan Qashqai. I bought it eight months ago and paid extra for a three year extended warranty. Recently, the vehicle developed a fault,... -
I bought a used car in November and now the cambelt has gone - where do I stand? 26 Feb 2020 (Ask HJ)
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but... -
Selling a car privately - do I provide a warranty? 7 Dec 2021 (Ask HJ)
I'm currently selling a 2016 Peugeot 5008 with 66,000 miles on the clock on behalf of a friend. It's a one owner car with full history, no faults at all,... -
Should diesel particulate filter (DPF) failures be covered by a manufacturer warranty? 1 Nov 2021 (Ask HJ)
Is the MG seven year warranty any good? The catalytic converter has failed (or the particulate filter) after only three years. Is that acceptable to be... -
Pathy news 22 Aug 2009 (Ask HJ)
My Pathfinder clutch has burned out. 2 years old and only 19,600 miles. Still under warranty, but no use, I had to pay £687 and over £100 on car hire.... -
My used car developed a fault two months after I bought it - do I have any rights with the dealer? 26 May 2020 (Ask HJ)
I collected my used car on the day of lockdown and the garage offered a three-month warranty. With one month left of said warranty, I contacted them because... -
Reliability data - Warranty Direct or JD Power? 19 Apr 2014 (Ask HJ)
Following a recommendation in your column some years ago, I have used Warranty Direct's Reliability Index as a guide when choosing a car. I note the new... -
I bought a used BMW M4 only to find out it was used as for track days - where do I stand? 18 Aug 2019 (Ask HJ)
I purchased a BMW M4 from my local main dealer last week and after paying a deposit I was advised (salesman said they were obligated to) that the car had...