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I received a speeding fine from Venice police for an offence almost a year ago - is this legal? 4 Sep 2017 (Ask HJ)
I received a speeding fine from Venice police on 1 September 2017 for an offence which occurred on 7 September 2016. Is it reasonable to levy a fine so... -
I put a deposit on a car over the phone - have I been scammed? 19 Jan 2013 (Ask HJ)
I would be grateful for your advice concerning our attempt to purchase a car sourced on the AutoTrader website. My son saw a Citroen C5 Estate advertised... -
DMF replacement rip-off 17 Aug 2012 (Ask HJ)
I think readers should be aware of what I consider to be a very questionable practice by my local Vauxhall dealer. I received a quote of £1310 to replace... -
Please advise your readers that not all accident claims are spurious or fraudulent. 28 Jul 2012 (Ask HJ)
I run a firm of Solicitors that brings injury claims arising from motor crashes. I share your desire to prevent fraudulent claims, and would like to assure... -
I filled my diesel Jaguar XF with petrol - do I need to have the whole fuel system changed for £7,000? 28 May 2011 (Ask HJ)
I filled my diesel Jaguar XF with unleaded fuel. I drove it 400 metres to my house with no problem. In the morning I had difficulty starting it. When it... -
Why are thieves able to obtain keeper details for cars they want to steal from the DVLA? 13 Nov 2010 (Ask HJ)
I own a very desirable classic car from the fifties. While away on holiday an attempt was made to steal the car from our house. Fortunately, the would-be... -
I sold my BMW and it broke down on the new owner. What's the likelihood of being sued? 10 Sep 2010 (Ask HJ)
I sold my car to a really nice guy who drove it round the block. I suggested going further to "open it up a bit" and he went a little more, but not far.... -
Warranty extras - Nice little earners? 21 Jan 2010 (Ask HJ)
When I recently bought a new Auris hybrid, I was offered various "extras" in insurance and protection and wonder which, if any, you would recommend taking... -
Our insurance claim was dealt with but the accident management company say we may have to go to court? 20 Jun 2019 (Ask HJ)
My wife drives a pretty new Honda Jazz and was hit from behind a few months ago and went through her insurers, the AA, to deal with the matter. A company... -
Why doesn't my warranty cover condenser repairs to my 2002 Mercedes-Benz E320? 26 Jun 2010 (Ask HJ)
I recently bought a policy with a leading warranty company. I have paid about £800 over the last two years to them for an 'extra care' policy (with franchised... -
Tyre insurance - a warning 2 Jul 2012 (Ask HJ)
The 4 year old Audi A6 I bought in Sept 2010 ago was fitted with Barum Bravuris tyres, two of which were well worn. I was obliged to replace them just... -
Is the behaviour of insurance companies causing increased premiums for consumers? 18 Feb 2012 (Ask HJ)
I have just heard on the radio that car insurance premiums have gone up by 35 per cent in the last two years. The usual excuses are trotted out: more people... -
Cloned Strangers 19 Sep 2011 (Ask HJ)
I recently received a parking summons from a local authority and it is clear that my vehicle number plate has been cloned. The vehicle was never at the... -
I'm going to lose my NCD because a man falsely claims I scratched his car - is there anything I can do? 13 Mar 2018 (Ask HJ)
After parking in a shop's car park, in the only slot available, I saw someone on his phone. I ignored him until he came up to me aggressively and accused... -
My daughter is being targeted by an accident fraudster - how should we proceed? 5 Jan 2013 (Ask HJ)
My son's girlfriend has owned her SEAT Ibiza from new for the last four years. She has been insured with More Than for the last two and has seven years... -
McDoomalds 26 Sep 2011 (Ask HJ)
I recently met a client at McDonalds in Wallsend, Newcastle-upon-Tyne. He bought me a couple of coffees and a muffin and we had a meeting. At the end of... -
How can we dispute a £70,000 charge for a credit hire Bentley following an accident? 15 Aug 2011 (Ask HJ)
Rather late in the day I am writing to ask you for advice regarding the loan of a Bentley following a motorway shunt 20 months ago. We were part of a multiple... -
Are spurious personal injury claims pushing up the cost of motor insurance? 20 Nov 2010 (Ask HJ)
An article in the motoring section recently talked about the rising cost of insurance. It failed to mention some of the reasons for these increases. 1)... -
Is protecting your no claims bonus worth the money? 28 Feb 2019 (Ask HJ)
I'm considering adding no claims protection at my policy renewal. However I've asked several providers who have given me a quote to illustrate how this... -
Penalty kicks 20 Mar 2010 (Ask HJ)
The Government/DVLA is scamming motorists. In 2008 my wife sold her Vauxhall Corsa to the daughter of friend of a friend. The necessary slip on the V5C...