open service actions

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Wed 9 Sep 2009 14:03
open service actions - almera-inthesky
Can anyone help with understanding a Ford Service History. I'm looking at a Mondeo's service history, and in the latest stamped entry there is a line
"open service actions completed"
It has been ticked "no".
What does this mean? I can't pursue the service history with the garage in question since it has gone bust.
cheers
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Wed 9 Sep 2009 17:15
open service actions - Armitage Shanks {p}
To me that would mean that, when the car was serviced, some items were not done and/or faults were found that were not rectified at the time. Thus, "Open" service actions and a box ticked to say that they have NOT been cleared ie work is outstanding.
I think that Ford themselves might have the records on some central database. When my Pegeot dealer ceased trading, it was one of a number run by Midland Co-op, the records were maintained at HQ. Good luck!
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