We bought a faulty car from 130 miles away - do we have to take it back to this dealer for repairs?

We bought a 2008 Vauxhall Zafira, 55,000 miles, for £2495 on 22 July 2017 and drove the 130 miles home with no issues. On the 23 July the exhaust emissions light came on, so I contacted the seller and...

Will using a non franchised garage for servicing invalidate my warranty?

My car is 18 months old and still under warranty. Its service is due and I'm booked in to my local mechanic (not the Volkswagen franchise) because he's £83 cheaper. He will use genuine Volkswagen parts,...

Why does our Honda CR-V emit black smoke when we accelerate?

I have a 2009 Honda CR-V CDT-i with 60,000 miles on the clock. Under heavy acceleration there is black smoke out the exhaust - a fair amount. We have done 5000 miles in the five months since buying it...

Should I have to pay a diagnostic fee on a car I've only had for a week?

I bought a Toyota Auris from a main Toyota dealer a week ago. The car is a 16 plate, with only seven miles on the clock when I bought it. The car was a Toyota fleet car, so was unused for over a year....