Vauxhall Astra 1.4 - Rejection of 2 year old Astra 1.4

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Mon 3 Jun 2013 14:48
Vauxhall Astra 1.4 - Rejection of 2 year old Astra 1.4 - crooky1967

Purchased a 2 year old Astra from a franchise dealer in Warrington. Had problems with indicators which I tool to a local dealer to fix but also had a problem with spluttering/misfiring after the car warmed up after approx 25 - 30 mins, this also resulted in the engine warning light flashing as well. Got it booked in to the local dealer who failed to fix the issue and in the meantime I wrote to the dealer I purchased it from stating that it was going in and if it wasn't fixed then I woudl reject it. Low and behold it wasn't fixed and therefore I rejected the vehicle in writing after less than 3 weeks of buying it.

The fault only appeared when I started to drive after 25 mins as I had only done short trips up to that point. Only when I started a new job with longer commute times it becamae apparent. It was a bit sluggish comming out of the M6 toll when I collected it but once up to motoray speed seemed OK.

The dealer stated it was down to me to get the car back to where I purchased it, 200 miles away, which I said I would do if they paid for it to get there. I was happy for them to fix it and I would cover the cost of collecting or they were given the option of getting a local dealer to fix it. They were not happy doing this so I ended up rejecting the vehicle as I believe the car had the fault when they sold it to me.

They have now rejected my rejection without confirming what other action to take. As I paid on direct debit card I may be able to claim back through my bank due to faulky goods or I can go through the county court.

I am just wondering if anyone has been in a similar situation and what would be the best course of action and the qucikest means of getting my money back 7k. I have an AA report stating the car has a serious issue. I have purchased another car now so to have this now repaired or replaced is not an option.

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Mon 3 Jun 2013 15:12
Vauxhall Astra 1.4 - Rejection of 2 year old Astra 1.4 - RT

So the selling dealer has had no chance to inspect or repair the car themselves ?

You have to give them that chance - the fact that you bought from a dealer 200 miles away is your problem, not theirs.

Edited by RT on 03/06/2013 at 15:13

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Mon 3 Jun 2013 21:55
Vauxhall Astra 1.4 - Rejection of 2 year old Astra 1.4 - crooky1967

Yes I have stated that I would send it back but claim back the cost. Citizens advice have also confirmed to me that consumers should not be responsible for the return of faulty goods.

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Mon 3 Jun 2013 22:28
Vauxhall Astra 1.4 - Rejection of 2 year old Astra 1.4 - RT

Under SoGA legislation, products and services are categorised into portable and fixed - cars are defined as portable - unless you bought the car under distance selling regulations.

The dealer would only be liable for your delivery costs after they've accepted rejection, not before inspection - if you take them to small claims court your delivery costs can be added to your claim.

Edited by RT on 03/06/2013 at 22:29

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Tue 4 Jun 2013 12:51
Vauxhall Astra 1.4 - Rejection of 2 year old Astra 1.4 - crooky1967

OK thanks for the advice, this makes things a bit clearer.

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