I mean select my own garage for repair. And yes it's 27,000 miles and it's very common on these types of cars around this mileage. They are the first generation direct injection engines. The car should never have been sold in this condition.

Citizens advce states you are untiled to compensation when:

-you accept a repair which turns out to be unsatisfactory.
-you have incurred additional expenses because of the dealer’s breach of contract, for example, having to make telephone calls or pay for alternative transport.

My business relies on a car, I do home callout. It has cost me an arm and a leg not having the car while in for repair as I cannot work (10 days to change a spark plug), putting in the car again will mean I will need to arranage a lease car. Also hiring a mechanic to daignose the problems after it came out of repair has cost me considerabe money.

The 'bmw specialist' they selected the first time was someone they're clearly mates with. NO respectable garage would have returned the car without diagnosing the problems. There were error codes on the OBD before it went in and error codes when it came out even thought hey said it was fixed. Plus it was clearly misfiring when idling.

I phoned this 'bmw specialist' and they couldn't even get their company name straight on the phone. They have no website or even a google presence and the only reference to the address they gave on the web gives a slightly different company name to the one they told me.

They have said they will put the car in for 'vavle reseating' and decokes into the same garage, but there is nothing about replacing any damaged parts which I have been advised by the specialist I hired that it's very likely with that amount of carbon. On one inlet you can't even make out the valve stalk or valve there is that much carbon.

Edited by pl461 on 10/05/2013 at 18:56

I can reject the car but then it may be complicated because the length of time I've had it. I also don't particularly want to reject it, it's quite rare and a very nice car.