Renault Captur - Arnold clark warranty

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Thu 25 Jan 2024 14:32
Renault Captur - Arnold clark warranty - Toeknee

I've got a renault captur through the motility scheme at Arnold Clark. They have called today to say if I don't allow one of their team to pair my phone to the car it affects the warranty. Surely this can't be correct? What if I didn't have a smart phone? What they doing with my data?

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Thu 25 Jan 2024 14:35
Renault Captur - Arnold clark warranty - skidpan

Report them the Renault Customer Services and Trading Standards. They cannot force you to give them access to your phone.

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Thu 25 Jan 2024 14:45
Renault Captur - Arnold clark warranty - mcb100
There’s more to this.
Whoever pairs a phone to a car makes no difference to a warranty.
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Thu 25 Jan 2024 14:52
Renault Captur - Arnold clark warranty - SLO76
You’re being lied to. Loads of people don’t even have a mobile or a smart phone, does this mean they don’t get a warranty when they buy a Renault? Arnold Clark are a terrible company to deal with these days.
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Thu 25 Jan 2024 15:03
Renault Captur - Arnold clark warranty - mcb100
Have a chat with Motability, after all they’re the owner of the car, and any repercussions around a lack of warranty cover would be felt by them.
Was it a sales or service person that told you this?
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Thu 25 Jan 2024 17:47
Renault Captur - Arnold clark warranty - Brit_in_Germany

If you don't have the urge to contest their strange request, you could just let them have a phone with a prepaid sim in it and bin the sim when you get the car back.

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