I wasn't told of a recall when I bought a car from a main dealer - where do I stand?

I bought a Ford Kuga PHEV registered 01/03/2025 on 18/02/2026 from a Ford Main Dealer then got a safety recall letter in the post dated 17/03/2026 for a recall that I now believe was made on November 2025....

Can I return my Ford Kuga PHEV which is under recall?

I have a Ford Kuga St Line purchased in June 2024 with a PCP supplied by Ford (FCE). The car is the subject of a recall for a problem with the battery - it can only charge to 80% until the recall problem...

Can I get a refund for repairs for a fault that is similar to a recall?

I have a 2021 Jaguar XE R-Dynamic Black D MHEV Auto. In November 2025 a warning message appeared when I was driving, I can't remember the exact wording but it was something like 'Stop, electrical fault...

Should I get rid of my PHEV because it has been recalled?

I own a four year old Ford Kuga 2.5 PHEV ST-Line X Edition. I have just received a second recall notice from Ford relating to charging the battery. I am warned not to charge the battery to more than 80%...

My Volvo EX30 has been recalled - what are my rights?

I bought a new Volvo EX30 Ultra Long Range from a main dealer in May 2024, paying in cash. A safety recall has since been issued due to a potential high-voltage battery fire risk, and I’ve been advised...

What happens if my car is destroyed because of a recall issue?

In a recall notice, BMW says that a starter motor issue may cause the vehicle to catch fire, even when not in use. If this were to happen and severely damage or write off the car, what would be the position...

Can I get reimbursed for work I had carried out which was later part of a recall?

My Kia Rio has received a recall for HECU. It states that abs esp lights could illuminate. I took my car to have the ABS ESP sensor replaced as I noticed the lights were on. Am I able to get reimbursed...

Should I buy a Ford Kuga PHEV?

As the Ford Kuga PHEV is subject to a recall for a high voltage battery issue with no fix yet, would you avoid buying or perhaps use as a bargaining tool?

Why are there delays on BMW new car deliveries?

I ordered a new BMW X7 which was supposed to be delivered on 23 September. It’s now 24 October with no sign of the car, and the dealer has updated the expected delivery date to 30 November. I realise that...

Am I entitled to a courtesy car for recall work?

My Range Rover has a recall on it but I didn't receive any paperwork about it and it has now come down with the problem. It is now undriveable and back at a Land Rover garage waiting to be repaired. It's...