Dealer has only offered a new PCP instead of letting me reject my faulty car - is this fair?

I have a 66-plate Volkswagen Golf 2.0 diesel DSG, which I purchased new. The car has had numerous faults including a new media unit and software fix, drivers side airbag failure, occasionally stalling...

Are petrols going to have better used values than diesels?

I am currently getting PCP quotes for a new XC90. I was torn between the D5 and the T5, but the quotes have pretty much made my mind up. The list price for a D5 Momentum is £550 more than the new T5, yet...

We've suffered negative equity on our current PCP scheme - should we hand the car back and walk away?

We've had four Toyota Aygo from our local Toyota dealership. This final car's contract will end in February 2019. The dealer has invited us back twice in the past six months to discuss "upgrading" to the...

How do I insure a car purchased on a PCP?

I am about to buy a car on PCP in order to take advantage of Volkswagen's generous deposit contribution. The vehicle will be registered new in my name and I will be the keeper. But what do I need to tell...

Is it legal to take out a PCP to get a dealer discount and then cancel it?

We want to buy an estate car outright but two different dealers have suggested we take out PCP finance arrangements in order to qualify for the substantial dealer discount, but then cancel it within a...

My Skoda Superb on a four-year PCP is faulty - should I reject it in case it can't be fixed?

I took out a four-year PCP on a Skoda Superb in October 2017. I quickly realised there was an issue with the gearbox, particularly when changing between second and third gear. They attempted to fix it...

An elderly relative has a car on PCP but has been diagnosed with dementia and now cannot drive - where do we stand?

An elderly relative has owned a car for one year of a three year purchase agreement. During this year he has been diagnosed with dementia and is not capable of driving. The car is stored off road and the...

I've been offered a finance deal that seems to good to be true - is it?

I've received a quote for the lease of a Volkswagen Tiguan SE Nav TDi of £79 per month, with an initial payment of £1527 over 36 months - including a maintenance package. Another car dealer (competing...

I asked for 50,000 miles per year on a PCP contract - the dealer has only given me 8000, what are my rights?

I bought a car and requested 40,000 - 50,000 miles per annum on a PCP term. This is also shown in an email to the dealership. However, it’s come to light that I have only been given 8000 per annum. What...

We bought an electric car but it doesn't have the range that was promised - can we reject it?

My niece traded in a diesel 2013 Audi A1 for £6600 against a 2015 Nissan Leaf on PCP a week ago. This was on the basis that the Leaf would perform at least 70 to 80 miles driving. The car is supplied through...