The garage doesn't know if my van needs a new cam belt - what should I do?

My Volkswagen Caravelle T5 needs a 100,000 mile service. There's some confusion about the frequency of a cam belt change and the dealers are all saying different things. They can't tell from the national...

My garage fitted a new DPF recently, but the same fault has reoccurred - do they need to fix it?

In June, on long trip, my 2010 Nissan Qashqai+2 lost power and ground to a halt. I got the car back to my local garage who fitted a new DPF and EGR on 8 June 2017 (costing £1384). I've been to France and...

What is the noise under our van when we do speeds over 50mph?

Every so often we hear a noise under my wife's van as if the exhaust is hitting the chassis. The strange thing is that it only happens at speeds over 50mph, never when going over speed humps or potholes....

I reported a rust problem when my car was under warranty - should Dacia sort this out FOC?

I bought my Dacia Duster in 2014 with 28 miles on the clock. I now have major problems with rust in the boot and under the front passenger seat. I saw it on my first service and told the garage but it...

My Fiat Grande Punto is having various electric problems - any ideas before I go mad?

My Fiat Grande Punto is having various electric problems, from headlights not working to headlights coming on when I've not got the key in the ignition (solved by turning the heater off). Any ideas before...

The gears in my Vauxhall Corsa sometimes won't change - can you help?

When driving my 2008 Vauxhall Corsa, the gears intermittently lock and I'm unable to change gear (up or down). My gearbox is manual and when the problem last occurred I had to complete my journey in second...

My garage damaged my car and fixed it badly - are they liable to fix it properly?

My Fiat Panda went into the Fiat dealer for some warranty work. When I returned to pick it up, someone had scratched from the front drivers door all the way to the back wing. They admitted fault and took...

My Volkswagen T5 Transporter is making a clattering noise - any ideas on what this might be?

I have a 2010 Volkswagen T5 Transporter camper conversion which has developed a pronounced clatter at the rear on rough roads - not over speed bumps though. I've check the furniture and all seems tightly...

The revs in my Nissan Qashqai increase when I ease off the accelerator - what's the problem?

I own a Nissan Qashqai 1.9 petrol automatic. When I accelerate up to a certain speed and then ease off the accelerator, the revs increase considerably, although the speed remains constant. When I then...

My son's car won't start - does the clicking noise suggest it's an issue with the starting motor?

I drove my son's car last week, a 2007 Volkswagen Astra (35,000 miles). I heard a loud squeal and then it cut out and I smelled something burning, which lasted 30 seconds. The first RAC guy tried to bump...