Ask Honest John

Most recently answered consumer advice questions
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but the dealer just said it was the turbo. Since then...
I bought an ex-demonstrator Peugeot 308 GTI in 2016. Earlier this year it developed a fault where at seemingly random points during a journey, there would be a 'squealing' noise from the front. I took...
I have been sold a car that has been involved in an accident but there was no mention of the accident when purchasing. What can I do?
My Kia Rio failed an MoT on a faulty airbag device. This had to be replaced and recalibrated at a cost of £500. My seven-year warranty ran out in March although I have only done 7500 miles, not the 10000...
I purchased a car in May. The initial drive home on smooth motorways was okay but the day after I realised the car was very bumpy and erratic on urban roads and potholes etc. On inspection, I found an...
We bought a motorhome from a dealer - it’s five years old. It had a damp check when we bought it - but now after 10 months it has damp. Can we reject the vehicle?
I am having problems getting a towbar fitted to my Nissan Qashqai. They never told me that the car was fitted with an Adblue tank and because of that I cannot fit a tow bar. I would have never have bought...
I have a 2016 Peugeot 2008 1.2 petrol and it has had problems with the engine spluttering on climbing a hill. The first time the dealer changed the leads and the second time they re-programmed the CPU....
I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it checked out at my garage and was told that the condenser...
Our 2004 Jeep Grand Cherokee is tired and we fancy a Mercedes-Benz ML-Class 3.0. We're wary of diesels because we only do trips of about 10 miles. Should we be wary? If so, what's a good petrol alternative?
 

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