Our car was damaged and no details were left - should we claim on our insurance?

While parked on the street, our car received damage to the rear light and bodywork but no details were left of the offending vehicle. Our insurance policy does not have no claims protection and the excess...

A bus reversed into my sister's car - should she claim through her own insurance?

A school bus reversed into my sister's car while she was dropping off her grandchildren at school. She sounded her horn before the collision but the driver then drove off. While still in a state of shock,...

How do rental car companies deal with the thousands of US tourists who drive on UK roads if insurance is so expensive?

How do rental car companies deal with the thousands of US tourists who drive on UK roads if insurance is so expensive?

Does accident damage have to be repaired through an insurance claim to maintain a car's warranty?

My husband had an accident that dented the bumper of the car in front. The driver of the car has said that the repair has got to go through the insurance to maintain the warranty on the car. Is this statement...

My car is unusable because my insurer can't source a replacement window - do I have any recourse?

My Ford Ka+ suffered a broken driver's door window nearly two weeks ago, presumably at the hands of vandals. My insurer uses AutoGlass to cover glass repair and replacement, but AutoGlass tell me they...

A car undertook me in fog and damaged my car - is 50/50 liability a fair outcome?

I had an accident on 10 October 2016. It was a foggy and wet morning, around 6:20am, and vision was around 100 - 150 metres. So I was using my front and back fog lights. A driver was tailgating me and...

My insurer have increased my premium even though I didn't make a claim - can they do this?

I contacted my insurers to inquire about getting some vandalism repaired on my Range Rover, but it turned out the excess on my policy (which also has protected NCB) was more than the cost of repairs so...

My premium increased because my daughter claimed on my policy - can this be corrected?

My daughter had a claim while she was on my car insurance two years ago. She has her own insurance now (with that claim registered). LV - who I'm insured with - have registered it as a claim against me,...

Damage was done to my car from loose road chippings - will my premium go up if I lose the case against the council?

Two weeks ago, I drove on a lane near my home which had just been treated with loose chippings. All the appropriate signage was there to adhere to 10mph, which is what I did. However, I immediately realised...

I was involved in a crash-for-cash multi-car collision - how will liability be determined?

I was driving a hired van down a narrow road in the countryside, third in a line of four vehicles, at approximately 50mph. Suddenly, the first car in the line braked heavily, causing an accordion effect...