Why has the DVLA introduced a new style driving licence?

There is a new UK driving licence style from December 2021. It looks quite different from the previous licence.

Am I still entitled to the £2,500 plug-in car grant?

I paid a £500 deposit to secure an electric car from a main dealer, pending the financial arrangements being made. This was on 12 December. I was also given a lease contract statement which states valid...

Is the Suzuki Vitara known for road noise?

We have test driven a low mileage Suzuki Vitara. A great basic little SUV, but are they known for their road and wheel noise?

What is your advice on the used electric car market?

Could you give me your thoughts on the second-hand EV car market please as dealers are making a huge mark up? I enquired about a two year old e-Golf that had 31,000 miles on the clock and they wanted £30...

Can I still drive if I'm over 70?

I'm 71 and my licence says it expires June 2022. Am I still allowed to drive if over 70?

What are the current wait times for over 70s driving licence renewals?

Any idea what current delays are for over 70 driving licence renewals? I have been waiting nine weeks. How can I check that they have actually got my application? The DVLA website only covers online applications

Which car vacuum cleaner should I buy?

Can you recommend the best car vacuum cleaner out there, please?

Which car insurer is best for customer service?

Which is best motor insurer for customer satisfaction?

Does my Renault Trafic van have a cam belt or a chain?

Does my 58 plate Renault Trafic panel van have a belt or chain?

What age car should I buy?

I am really not used to buying cars so I am wondering on a basic level is it better higher mileage younger car or older car but lower mileage? I am looking for something the size of Kia Rio or Honda jazz....

Over 70 with a medical condition - can I continue to drive?

My licence was due for renewal in June 2021. As I am 72 years old with a medical condition I am issued with a new licence every two years. I could not do an online renewal in June as my medical condition...

Over 70 driving licence renewal - when will I get a response?

I am over 70 and applied to renew my driving licence in April 2021 - I have not had a reply.

Cars joining a motorway - who has right of way?

Who has right of way when cars enter a motorway/dual carriageway? I usually move to the centre lane to accommodate cars entering from my left but where there is no opportunity to do this am I obliged to...

Is it free to update my driving licence photo if I'm over 70?

I am 77 and my appearance has changed, do I have to pay for a new photo or is it free for the over 70s?

Faulty Toyota Yaris gearbox - what are my options?

My daughter bought a new Toyota Yaris auto hybrid in September 2021. Last week she had a warning that the brakes were faulty and a loss of power. The dealer says the car needs a new gearbox and is dangerous...

Does E10 petrol affect fuel performance?

There are many reports of E10 petrol affecting the performance and economy of cars. I am looking for a new car next year and want to know if the fuel affects highly rated engines or lower rated engines...

I've bought a car with missing documents - what can I do?

I purchased a 68 plate SEAT Ateca two weeks and a number of items were missing. At the time of the sale, the dealer pointed out to me that the V5 was missing and that a replacement had to be ordered....

Which are the best breakdown providers?

Which are the best and most reliable breakdown and recovery clubs these days?

Where can I charge my electric car?

I have a Kia e-Niro. I live in the west of Scotland and have friends and family in Warwickshire and Derbyshire, so will need to recharge the battery when I visit them. How can I find a service station...

My car has been written off - can I challenge the valuation I've been given?

I have recently had my 2015 BMW 1 Series deemed a total loss and have had an offer made to me by the insurance company which I think is far below what it should be due to the spec on it. Do I just accept...

Should I buy a used Honda Accord for £1,800?

What do you think of buying a used Honda Accord, 57 reg, with about 100,000 miles on the clock for around £1,800?

Which used automatic estate car should I buy?

We bought a 2019 Astra Sport Tourer 1.0 with 12,000 miles on it for £10,000. It was a great car for the first three months - comfy, quick enough, economical. Then a plethora of issues manifested (all...

Looking for a comfortable car - what should I buy?

I have a Volkswagen Polo TSI Bluemotion 2016, the seats are the most uncomfortable I've sat in and I've had passengers on shorter journeys say they really dislike the seating. I'm fine on short journeys...

Which four-wheel drive should I buy?

I need to buy a four-wheel drive car for driving on single-track roads in my new home in the North-West Highlands of Scotland. I currently drive a fantastic 2013 Fiesta Titanium so am not used to the large...

Ford Fiesta faulty heater - can I claim?

My car is a 17 reg Ford Fiesta petrol EcoBoost with a 1-litre engine. In the last month the heater fan has ceased to work on two occasions in any position except four, the highest. Each time the repair...

Long delivery times for Cupra Formentor - is this reasonable?

We originally ordered the Cupra Formentor 190bhp in April 2021, changed the order in May to a 2 litre 190bhp, which was originally not available. Cupra then deleted the electric tailgate from the specification...

Should I buy a Mk5 Volkswagen Golf?

I'm thinking of buying a Mk5 Volkswagen Golf (2004) 2.0 FSI GT with approx 120,000 miles on the clock, two previous owners and part SH. Does this sound like a reasonable buy? What things should I be...

DSG - do I put it in neutral when stopped at traffic lights?

I have a SEAT Ateca 1.5 petrol DSG 2021 model. Do you have to take out of drive and put it into neutral or park when stood at lights, or heavy traffic, or would I do any damage just leaving it in drive?

Nissan Juke door fault - can it be fixed?

The button on Nissan Juke driver's door has stopped working. Can it be easily fixed?

Should I consider the Mercedes-Benz A-Class Sport?

I'm looking at the Mercedes-Benz A-Class A180D Sport. However, I'm unsure whether running costs will be high. I've never driven a diesel before. I'm on the motorway minimum three times a week but only...

I bought a non-runner - how much will I need to spend?

Had a rush of blood to the head. Bought a boy racer (2015 Peugeot 208 GTI Limited Edition turbo petrol three-door hatchback), without reading fine print. Description says non runner. ECU clicking. Mileage...

Cam belt failure - can I claim?

I recently took my 2008 Saab 9-3 to my garage after it started making a rattling noise coming from the engine bay. On inspection the garage advised me that it need a new water pump and cam belt, plus some...

Does the mpg of hybrids drop in colder weather?

I bought a Toyota RAV4 Hybrid 2020 in August and was getting 48mpg so I was delighted. Now the weather is dropping to 7c it's dropped down to 38mpg. The Toyota dealer says this is quite normal for a hybrid....

Which tyres should I fit?

I have a BMW 520 M Sport which has Goodyear Asymmetric F1 tyres. They seem a lot quieter on the road than the Mercedes E-Class AMG riding on Falken Azenis FK510 275/35 R19 Y tyres, which I have just test...

Is it best to keep my car in the garage?

Which is best for a modern car - always putting the car away in an enclosed garage when not in use, or parking on the driveway exposed to the weather, but where air can circulate over and under the car?

Can I fit an electric heated windscreen?

Can I get an electric heated windscreen fitted to my 2014 Volkswagen Golf SV?

Which tyres should I fit?

I am looking for the best tyres for my Kia Sportage. I live in the west of Scotland so lots of rain and frequently drive 4.5 hours to the Highlands. I don't do any off-road driving - just about town...

Have any pure electric cars been crash tested?

Have any of the pure electric cars been crash tested yet? If so, what were the results?

Insuring a temporary driver - how can I lower the price?

My son is coming home from Poland for Christmas. He's lived in Poland since September 2017 and returned regularly since many times over the years, and been insured on either my car or my wife's, for very...

How can I find public electric car charge points?

I am looking to buy a Kia e-Niro 3. I live in the West of Scotland, near Paisley. I live in an apartment building so cannot have a home charger. How can I find all public charge points locally and beyond?

Is the Renault Zoe a safe car?

Two weeks ago I ordered a Renault Zoe but today read it got zero stars in the Euro NCAP safety tests. After speaking to Renault UK they say the airbags and the braking system modification/omission is due...

Hyundai Tucson actuator failure, just out of warranty - will I have to pay in full?

Just over two months ago my Hyundai Tucson diesel had its final service within its five year warranty, having done just under 26,000 miles and received a clean bill of health/MoT. Today an engine management...

I am rejecting a car for paint damage - can I get my deposit back?

I gave a deposit for a used Alfa Romeo and agreed a date to pick the car up. The day before, I received a phone call telling me I cannot pick the car up that day because it has some paint damage that needs...

What grant can I get for an electric car home charger?

I have a Toyota Rav4 PHEV and I want to make a decision about an external 32amp charge unit. I am able to plug in to my domestic ring main but I have to leave a door or a window open and at this time...

Parking Eye fine - cameras set to wrong time

I was recently pinged by Parking Eye for a £100. It turned out they had forgotten to move all their camera clocks in the same car park back by one hour so a drive in out without parking was clocked as...

Audi Q4 35 e-tron - range has dropped 30%, is this normal?

I am concerned that my EV’s mileage availability has dropped off a cliff now the more severe and cold weather is here. The car is less than four months old and had acceptable mileage range during the...

Which small automatic car do you recommend?

Which is the best small automatic with sat nav and parking aids, plus economical, for someone who hasn’t driven for a few years?

Should I buy an electric automatic SUV now?

I have had three Skoda Yeti petrol 4wd (currently L&K 1.4 TSI) and have liked them very much. The time is nearing, however, when I will be looking for an automatic all electric SUV with similar qualities...

Peugeot 3008 Hybrid4 problems - can I get a refund?

My Peugeot Hybrid4 has failed for the third time in less than a year with the latest being that the prop shaft has snapped and knackered the gearbox (happened at 10mph). I am told that it will be a month...

Vauxhall Astra Tourer or Vauxhall Mokka?

I have a choice of purchasing a Vauxhall Mokka 2015 Euro 6 1.6CTDi Tech Line or an Astra 2017 1.6CTDi Ecoflex Tourer, but not sure which car would be better to own. What's your advice?