A pedestrian was knocked over by my car at 10mph - why has my premium increased although neither of us claimed?

Back in September 2017 I was involved in a collision. I was in a 20mph area, in slow moving traffic (so doing around 10mph) when a young pedestrian walked out from behind a stationary bus without warning....

My insurance was cancelled because I transferred to a private number plate - what should I do?

I bought and insured a Range Rover on 16 April 2018. I advised my insurance company that once I received the new logbook for the car, I would transfer a personalised registration number onto the car. They...

Is it possible for someone without car insurance to test drive a car I'm selling?

I want to sell my car, but the person who wants to buy it does not have car insurance. What should I do?

Has a hard-wired dash cam messed with the electronics in my car?

I recently had a dash cam fitted and hard wired by Halfords. During inclement weather, a message came up on the dash saying, "Front camera cannot see, clean windscreen". Has the hard wiring of the dash...

My classic has been stored since 1990 - how do I change the taxation class to Historic?

I have a Renault R16 which has been off the road in store since 1990. It is now nearing the end of a two and a half year restoration. I have the registration document dated 9 March 1990 in my name. The...

What are manufacturers doing about keyless car theft?

You regularly report key fobs from keyless cars being cloned and stolen. A friend of mine had money stolen from his new BMW but no sign of a break in. Could this be the same problem? What are the manufacturers...

Can I challenge an incorrect write off category?

Can I challenge a Category S write off? My Renault Kangoo was rear-ended at about 3mph and sustained no chassis damage. The bodyshop said it was Category N, but four weeks after the car was inspected,...

If I have an accident in a company car, does it affect my own car insurance?

I have been asked by my employer to drive their company vehicles. If I were to have an accident while driving a company vehicle, would this affect my personal car insurance?

How do I apply for tax and MoT exemption on my SORN'd 1967 Austin Healey Sprite?

I purchased a 1967 Austin Healey Sprite Mk4 in September 2017 and it has since been SORN'd. How do I apply for tax and MoT exemption when it comes into effect in May 2018 if I cannot get the relevant forms?

Can you recommend a 4WD vehicle that had a large boot?

I am looking to swap my 2011 Land Rover Freelander. For work reasons, I need $WD but I need a bigger boot space than the Freelander. I have looked at the Skoda Kodiaq, which has a sizeable boot butI'm...

Is my 1993 Rover 620 a future classic?

This will seem like a bit of a 'how long is a piece of string' question, however, I thought I would ask nevertheless. I own and drive daily a 1993 Rover 620 GSi with 39,000 miles. I recently put the car...

We modified our car with a wheelchair hoist - do we have to declare this to our insurer?

I'm a disabled pensioner and my wife, who is also my carer, has purchased a power wheelchair for me. She's had her car adapted with a wheelchair hoist so that she can transport me to my hospital appointments,...

Which small van would you recommend to use as a camper for under £2500?

I'm looking to buy a small van, e.g. Ford Transit Connect (LWB, high top). The plan is to use it as a small camper at weekends and drive it as my everyday vehicle during the week, so I need a reasonable...

Why do hybrids do a very small distance on just electric power compared to electric cars?

A 24Kw Nissan Leaf will do about 95 miles. Why does the 32Kw Hyundai Ioniq only do a very small distance on electric power only?

What is the whining noise I hear when I brake?

I hear a random whine coming from the rear of my 2006 Honda CR-V about once every journey. It lasts about 10 minutes and then goes away. When brakes are applied, it starts and then comes back when released....

My insurer won't provide enough money for full repairs on my damaged car - what do I do?

I have a heavily modified 2012 Volkswagen Golf with all modifications declared to my insurer. In February 2018 I had an accident, which was my fault. It left a nice dent in the nearside wing and cracked...

I scraped an old van that was illegally parked - do I have to pay for the ridiculous amount he's claiming the repairs cost?

I accidentally scraped against a 2002 van with my van and knocked the rear light cluster off. It was parked in a 'Keep Clear' spot behind an auction house on a one-way street. The street was very narrow...

I had a collision when overtaking a car that was turning right - can I be held liable if they weren't indicating?

Can I beheld liable for an accident at a junction in which I overtook a stationary car that was turning right. I did not see them indicating

Should my insurer cover the cost of windscreen recalibration along with the screen replacement?

My 2017 Peugeot 3008 suffered a windscreen chip and the screen needs to be replaced. Autoglass (via LV) say I will need to take the car to a Peugeot dealer to get a recalibration for lane departure etc....

Is there a way to find out why a car was written off?

I'm interested in a Cat N (listed as Cat D) vehicle and wanted to know if there is any way to find out the details of how the car was damaged. The garage selling it are telling me it was just external...

If I claim on my classic car insurance, will it affect my other insurance policy?

Will a claim on my classic car insurance policy affect my other car insurance policy?

I want to stay under £40k with my new car to avoid higher tax - are delivery charges included in the list price?

I have settled on buying a a car which, with extras, is very close to the £40,000 list price. Obviously I want to stay just below that so I don't get hit with higher tax. My understanding is that the list...

Is it fair that I have to book time off work to do a CPC course?

My boss is saying a need to book holiday to do a CPC course. Is that correct?

If I unknowingly buy a car with outstanding finance on it, am I then liable for any remaining payments?

I have found a used car that I wish to buy, however, I have become suspicious about the past financial history of the car. I think it may have been bought on finance and there are still payments to be...

Can I drive a Spanish registered car in the UK?

I'm a UK resident, but I was stopped by police while driving my Spanish registered, right hand drive car. They said UK residents are not allowed to drive foreign registered cars in the UK. They also said...

Should I worry about rust on a Fiat 500?

Will the floor panels of a 1937 Fiat Topolino have any rust issues to be aware of?

Are there any advantages to declaring my classic car SORN for the winter in terms of road tax and insurance?

I've had my 1986 Vauxhall Cavalier Convertible Mk2 for a couple of years now and have enjoyed driving it in good spells of weather. Is there any advantage in declaring the car SORN for the cold months...

Do you know how much a Land Rover Series 2 is worth?

Could you tell me how much a 1959 Land Rover Series 2 is worth?

If you have a no-fault accident in a financed car, do you have to continue making payments for the outstanding finance?

My friend had a car accident while negotiating a roundabout. The other driver admitted liability. The car has been written off and is financed via the dealership (Toyota). They have been told to carry...

Can I reject an approved used car because it was knowingly sold to me with unresolved MoT advisories?

I bought a 2015 Skoda Yeti under Skoda’s approved used scheme. I was not shown the MoT certificate or made aware of any issues before paying for the vehicle. On handover, I saw the MoT certificate, which...

My car was towed while awaiting repairs - should the garage pay for the fine because they parked it on the road?

My car has spent several weeks at the garage waiting to be repaired (parts coming from the US) in the mean time the tax and MoT had expired. I didn't think this was a problem because last time I saw the...

Can I drive someone else's van on my fully comprehensive insurance?

I'm insured fully comprehensive. My father-in-law has a van with business insurance. Can I borrow the van or even drive the van under my insurance? My insurance states that I can drive other vehicles....

My new CX-3 has a paintwork defect - is this up to the dealer or Mazda to resolve?

I bought a Mazda CX-3 on 3 April 2018. While preparing for its first journey, I noticed a blemish that appeared to be under the top coat of the paintwork. It's a strange mark and is only visible in certain...

Is it wise to buy a car that's had the engine replaced?

Should I buy a car that's had a new engine put in?

Our car was stolen and damaged - why do we lose our excess and our full No Claims Bonus?

The locked house we were asleep in was broken into and our car keys were stolen. The car was stolen and damaged. We have to pay our £400 excess, but why do we also lose our full No Claims Bonus?

Is it safe to drive with one tyre that's a different aspect ratio?

I have a separate set of wheels and tyres for winter. About two months ago, I damaged a Nokian 255/60 R18 112H XL winter tyre fitted to my Range Rover. My local tyre dealer obtained a replacement and fitted...

What's the best way for an American to arrange insurance in the UK?

My daughter is visiting from the US, where she holds a full American driving licence. She holds a full UK licence, but the address is incorrect and she can't renew in the US without a UK address. I would...

My daughter's previous insurer didn't notify her of a CCJ against her - should they indemnify her?

My daughter was involved in a minor supermarket car park incident three years ago. She denied responsibility at the time, which her insurers (Direct Line) seemed to accept, and the incident remained on...

My car developed a fault just out of the warranty period - should I have to pay for work to be done on it?

My 2015 Ford Fiesta has done 36,000 miles, I've had it from new. It's five weeks out of warranty and the the engine management light came on. It was a suspected coil pack, but the garage changed the coil...

How do I unlock a Ford radio?

I have the code for my Ford radio, how do I unlock it to input the code?

What type of van should I get driving farming equipment around?

I'm starting a courier business for farming equipment. What is your advice regarding the size of van I should get? I'm unsure of which would be more viable in regard to tonnage and flexibility.

I bought a Cat N car, which is actually a Cat S write off - what do I do?

I’ve bought a car through a salvage auction site. It's registered as a Category N write off, but upon inspection of the car at my local garage, the car has structural damage to the rear subframe and possibly...

I had a no fault accident, but the other party's insurer are impossible to contact - what do I do?

I had an accident in December 2017 that wasn't my fault. The other driver's insurers, Quote Me Happy, are proving impossible to contact. The other driver doesn't seem willing to help. Where do I go from...

Could you recommend a medium-size van for a delivery driver?

I'm a delivery drive. Could you recommend a medium-size van with an automatic gearbox, please?

I was sold a car that still legally belongs to the previous owner - what do I do?

I bought a car from a major dealership and informed them it would be used as a taxi. I told them I needed to book the car in for its taxi test in five days, which they said was fine and that the car would...

The value of my car on my insurance policy is £550, would I get this much if it was written off?

My car is a 2003 Renault Clio 1.2. I bought it new from the original owner in 2012 with 60,000 miles and full main dealer service history. It now has 110,000 miles, a new MoT and has been serviced yearly...

Can I drive my wife's Polish registered car in the UK?

My wife is a Polish national and we have two houses, mine in England and her's in Poland. We spend time in both countries. I'm covered by her car insurance to drive her Polish registered car anywhere in...

I had an accident in a work vehicle - do I need to notify the insurer of my own vehicle?

A few weeks ago I had a accident in a lorry I drive for work. I drove into a ditch, and no other vehicles were involved. My company claimed off their insurance to get the lorry repaired, which was roughly...

I was given a hire car after an accident - am I responsible for the £2784 bill if the other insurer refuses to pay out?

On 8 August 2017, my car was hit from behind while my husband was driving. The other party fully accepted liability. When reporting the incident to Saga, I was passed onto Claimfast and I spent the best...

Which insurer offers the cheapest insurance for new drivers?

Where can I get the cheapest insurance? I'm struggling to get a Volkswagen Golf insured for less than £200 per month.