Can I reject my Audi A3 over its slow heater?

I own a 2014 Audi A3 1.8 TFSI saloon. The car takes ages to warm up in the mornings and I don’t usually get any hot or warm air into the cabin until 15 minutes after start-up. The car is under warranty and my local Audi dealer has changed the thermostat, without solving the problem. I’ve been given a loan car while the dealer investigates, but am wondering what my options are if they can’t fix it. Do I have grounds to reject it?

Asked on 25 November 2016 by John Owe

Answered by Honest John
A few complaints of this nature coming in now the weather is colder. Could simply be that the valve to the heater matrix is not opening fully and admitting heated-up engine coolant to it. May be a sticky engine temp sensor. This is a turbocharged petrol engine with a watercooled turbo that should have the obverse effect of heating the coolant more rapidly. But some engines nowadays are programmed to concentrate heat in the cylinder head and not release it to the heater matrix until the engine is at full operating temperature. If your engine has such a system it could be malfunctioning. I can't see any reason to reject the car at this stage.
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