Will I have to pay for clutch repairs on my ix35?
I bought a Hyundai ix35 from a car supermarket four days ago and I feel a slight clutch shudder. The seller has taken it back and has promised to send it to a Hyundai dealer.
Two questions - how long would you expect it to take to get an assessment on what is wrong? Secondly, if the damage is not covered under the manufacturers warranty will the car supermarket pay for the repairs?
Two questions - how long would you expect it to take to get an assessment on what is wrong? Secondly, if the damage is not covered under the manufacturers warranty will the car supermarket pay for the repairs?
Asked on 13 April 2016 by idontwanttogetmugged
Answered by
Honest John
As soon as the Hyundai dealer gets the car he will know what is wrong. Hyundai warrants clutches for two years, which is 18 months longer than anyone else, but whether it is covered depends on whether the Hyundai warranty itself is intact.
If not, the car supermarket is liable and will accept liability and will offer either to have it fixed or to return your money. They are generally very good about this. Your rights are here: www.honestjohn.co.uk/faq/consumer-rights/
If not, the car supermarket is liable and will accept liability and will offer either to have it fixed or to return your money. They are generally very good about this. Your rights are here: www.honestjohn.co.uk/faq/consumer-rights/
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