What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Hired a van and got a puncture - should I have to pay for the replacement?

My son hired a mid-sized Ford Transit from a hire firm for a two week cycling trip. During the loan he got a puncture and the hire firm came out to replace the tyre. He now finds on his credit card that they have charged him £220 for the tyre. In fact they charged him twice which made him spot it. He has contacted the firm who apologise for double charge, but the small print seems to say we are liable for original charge. Does this sound fair?

Asked on 29 August 2014 by capton

Answered by Honest John
This reads like a cheap hire, but £220 is not crazy for a wrecked tyre. Last time it happened to me the cost was £257.
Similar questions
My Ford Transit is using excessive oil, approx 1-litre per week. It's done 105,000 miles, mostly long distance, but since I've had it it's used for short local journeys. there's no excessive smoke and...
I bought a 2006 Ford Transit van six weeks ago from a trader who is claiming it was bought on trade terms at a discounted price. However, the car has unroadworthy tyres, a huge oil leak and a faulty thermostat. I...
Large vans all have their issues. What large, front-wheel drive van would you recommend? I already own a Ford Transit so something different please.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer