Mazda 6 has DPF problem - should the dealer pay for the repairs?
I bought a Mazda 6 (2006) from a used car garage in November 2013. Immediately after collecting the car there was a problem with it which, I brought to the dealers attention in January. It turned out to be the DPF filter. I have six months warranty with a £150 limit, but I’m not sure as to what extent I would need to pay towards a new DPF filter?
The car was clearly sold knowingly with this problem and therefore not fit for purpose; therefore I am sure that the dealer needs to pay the whole amount (roughly £650). What do you think?
The car was clearly sold knowingly with this problem and therefore not fit for purpose; therefore I am sure that the dealer needs to pay the whole amount (roughly £650). What do you think?
Asked on 12 February 2014 by b3n124
Answered by
Honest John
If you have used the car for repeated short runs from cold it's down to you for not using the car correctly.
You could try a bottle of Cataclean. If that doesn't work, a treatment using the Ceramex or Terraclean process.
But if you have been using the car normally, then it's safe to assume that the DPF problem was developing when you bought the car and you can demand that the supplying dealer fixes it. Legally. He cannot legally remove it.
You could try a bottle of Cataclean. If that doesn't work, a treatment using the Ceramex or Terraclean process.
But if you have been using the car normally, then it's safe to assume that the DPF problem was developing when you bought the car and you can demand that the supplying dealer fixes it. Legally. He cannot legally remove it.
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
The Good Garage GuideSimilar questions
My 2012 Honda CRV has been in the dealership for six weeks now with a DPF emissions filter problem. This has been a recurrent issue with the vehicle since new; we are now told it will be another two weeks...
My neighbour's son recently bought, at reduced cost, an Audi A5 3.0 TDI with faulty EGR and DPF.
He claims he can have the DPF removed after the EGR is replaced, and having had the engine remapped it...
My daughter has a Mazda 6TS2, purchased in April 2008. It has just been in to the local Mazda main dealer have a few faults fixed under warranty one door lock not working, shuddering when braking (they...
Related models
.jpg?width=115&height=75&rmode=crop)
A very enjoyable drive, with excellent handling and some fine engines. Large luggage bay. Brilliant 'Karakuri' rear seat folding of hatch and estate.
.jpg)
