Is it wise to accept a courtesy car from Enterprise after an accident?

My car has to be repaired after a collision and Direct Line is supplying a courtesy car via Enterprise. Do you know of any problems I should look out when obtaining a car temporarily from Enterprise?

Asked on 26 October 2013 by GW, via email

Answered by Honest John

Enterprise is good. But its rates can be higher for ‘credit hire’ cars, so don't sign a agreement that you will be liable for a cost of more than £30 a day if the insurer does not pay. Check the rental car carefully for any damage before you take it away, get all damage marked on the sheet and take photos of it with your phone.

Tags: hire cars accidents courtesy cars

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