New lease car delivered with bodywork damage - what should I do?
My new BMW 330D M Sport Touring was delivered a few weeks ago; it had two small stone chips on the n/s rear quarter panel, and a hairline scratch on the black gloss part of the door.
I corresponded with the dealer and lease company and so far no progress. They are still considering how best to fix the matter.
Is it appropriate that I may ask for the fault to be repaired within seven days, failing which I will arrange for it to be done at the local BMW dealer and charge the cost to the leasing company?
I corresponded with the dealer and lease company and so far no progress. They are still considering how best to fix the matter.
Is it appropriate that I may ask for the fault to be repaired within seven days, failing which I will arrange for it to be done at the local BMW dealer and charge the cost to the leasing company?
Asked on 27 August 2013 by Michael21
Answered by
Honest John
It's a leased car and the property of the leasing company. As long as the damage is noted as a matter of record then it cannot be your responsibility when you return the car at the end of the lease.
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